Question about Lexmark X83 All-In-One InkJet Printer

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Lexmark x83 glass clean

The underside of the scanner glass has some kind of film on it that impacts the image clarity. Any way to clean this?

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  • feeblrepair
    feeblrepair Sep 17, 2008

    As mentioned in my comment above, this is the UNDERSIDE of the glass. It is not apparent to me how to get to the underside to clean it. Can you help?

  • Anonymous Nov 06, 2008

    The underside of glass has a cloudy film on it. Probalby grease mist.

    How can it be cleaned?

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  • 24 Answers

  1. Dampen a clean lint-free cloth.
  2. Gently wipe the glass scanner bed.

These steps were taken from the Lexmark X83 User's Guide. You can find the English version here: http://www.lexmark.com/publications/pdfs/x83/engui.pdf

Posted on Sep 17, 2008

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How do you clean under the glass of the Canoscan 4200f


Hi,

I have a Canon 4200F, and you can refer to this one I have already answered:
http://www.fixya.com/support/t19119519-clean_inside_glass
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Scanner leaving black streaks


There are two possible fixes.

Download the latest firmware update by CLICKING HERE

The following is provided by courtesy of Lexmark:
Problem Vertical lines; Auto document feeder scan anomaly; ADF scanning problem; Scan issue; Scanner issue; Visible line; Streaks show on page; solid line down the page; Top to bottom line; Smudge runs down the page; Opaque line; Broken line; Bar all the way down the page Solution Overview

This article provides the self-diagnostic steps necessary to evaluate top-to-bottom streaks that appear when copying or scanning.

Important! This is seldom a scanner hardware failure.

The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.

Printed or Scanned Page Illustration

copyvertstreaks.jpg

Who should consider this article?

Any user of an MFP or All-In-One printer experiencing the following symptoms:

  • -Vertical lines only when using the Autodocument Feeder (ADF).
  • -Observed with any type of scan job (e-mail, ftp, solutions, fax).
  • -However, normal expected output when the page is scanned from the scanner flatbed.



ADF scan behavior

Think of it this way:

  • -The page is pulled from the ADF.
  • -The moving page slides across an ADF-designated portion of glass.
  • -The image sensor, which is located under the glass, reads and interprets the moving page's contents.
  • -Contamination on this ADF glass is seen by the image sensor for the entire length of the page.
  • -The image processor interprets the image sensor's repeated capture of this contamination as a vertical solid line.
  • -Any ADF scan function now exhibits a vertical line.



adfvertscanline.gif




Suggested Diagnosis and Fix




Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:

  • -Clear adhesive tape
  • -Glue
  • -Ink pen
  • -Paper
  • -Marker
  • -White out
  • -Staples
  • -Environmental dust or dirt
HINT: Ink marks can be especially hard to see and almost translucent at first sight. However, the image sensor (CCD) registers them as a mark. 3 Use a clean, soft, moistened cloth to thoroughly clean and remove any marks or debris. 4 Inspect the underbelly or underside of the ADF for any marks or debris. 5 Perform another scan to see if cleaning the glass alleviated the issue. 6 Repeat the procedure if a vertical line still appears.
Remember! Printing and scanning from the scanner flatbed work fine.
7 This time, place an intentional mark on a blank sheet of paper and take note of its location. Now place that sheet of paper in the ADF and make a copy.
8 Evaluate the distance of the vertical line to the your mark. 9 Inspect that area of the glass for further debris or marks and clean as necessary.




Other Possibilities


If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.


May 01, 2012 | Lexmark International LEX90T9005 Inkjet...

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How to clean the glass underside of the hp scanjet g3010


working with computers since 1964 (yes, there were computers even then...), with consumer scanners since 1988, servicing hp equipment and scanners since 1998, for saving my life - i never, ever see any smudging on internal surface of the glass... could you kindly elaborate how you get smudging there?

there is no consumer serviceable parts inside, these are "disposable" scanners and never intended to be repaired or serviced inside.

Apr 24, 2012 | HP Scanjet™ G3010 Flatbed Scanner

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Horizontal lines/missing print occurs on my pages. I have tried to reboot the printer, but the printing issues remain. Do I need to clean the print heads?


Follow these steps to make it work... TIP: Focus on the printer it self. make sure that it can copy (b&w and color) fine.
If your done reseting the printer go to the next step Solution #2 Clean the All-in-One and make a blank copy Before you begin, gather the following materials:
  • Several clean, soft, lint-free cloths
  • Mild glass cleaner
Step one: Clean the scanner glass and lid
  1. Press the power Button to turn off the product, and disconnect the power chord at the back of the printer.
  2. Open the scanner lid, and remove any originals from the scanner glass.
  3. Spray a clean, soft, lint-free cloth with mild glass cleaner.
  4. Wipe the scanner glass and the white underside of the scanner lid with the dampened cloth.
Step two: Clean the automatic document feeder ADF
  1. If the product is not already off, press the Power button to turn off the product, and disconnect the power cord from the product.
  2. Locate the ADF frame to the left of the white underside of the scanner lid.
  3. Press the ADF frame release.
  4. Unhook and remove the ADF frame.
  5. Lightly dampen a clean, soft, lint-free cloth with a mild glass cleaner.
  6. Use the dampened cloth to clean both sides of the transparent film, and the white strip in the center of the ADF frame.
  7. Clean the ADF frame.
  8. Re-Install the ADF Frame

Step three: Make a blank copy
  1. Remove any originals from the scanner glass.
  2. Load plain white paper in the input tray.
  3. Press Start Copy Black to make a blank copy.
  • If the copy is clean, there is no need to continue troubleshooting.
  • If the copy has vertical bands, lines, or streaks, there might be dust inside the product, poor internal connections, or the product might be damaged. Contact HP's Printers support department @ 1-800-474-6836
To view this steps w/ images click on this link Good luck! :)

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1 Answer

How to clean the underside of the scanner glass on an HP4400C flatbed scanner.


This is acutally easier than it looks. I just had the same problem with a cloudy film starting to form underneath the glass on my older HP 4400C scanner.

First completely remove the hinged top lid by lifting straight up on both long ends of the lid - notice the 2 hinges on the back end of the lid will come straight up and out of the body of the scanner, still attached to the lid.

Next look down inside the 2 hinge holes (on the main body of the scanner where the lid hinges just came out of) and you will see a screw in each hole. Remove both screws using a phillips screwdriver. This will allow the rear end of the scanner to come apart enough so you can now lift it up a few inches to separate it and get your hand inside there to clean the underside of the glass with a soft cloth - BUT JUST REMEMBER THE FRONT END OF THE SCANNER WILL STILL BE CONNECTED, so don't pull it too far apart because it could snap and break something that is still holding the front end together. (I could not figure out how to separate the front end piece, and then I realized I didn't have to).

So on the rear end of the scanner, now carefully pull the light upper colored plastic apart from the lower dark plastic just enough so you can get your hand inside the compartment and use a soft cloth to clean the underside of the glass. I just used a small piece of an old cotton t-shirt with a couple little dabs of water on it and then just kept rubbing the dirty areas on the underside of the glass over and over until all the dust film/streaks disappeared and the glass was once again clean and all clear.

Then gently lower the glass back down and line up the plastic pieces together on the rear end and put the 2 screws back in the hinge holes, and then reinsert the hinges in their slots and lower the lid back on top of the scanner glass and it is ready to go again !!

Hope this works for you like it did for me.

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1 Answer

Lexmark x83 paper feed problem


If your not qualified to do this I would not sugges you do it, tho here is a solution for you. See if its snapped in place instead of being bolted down. you can also access underneath the unit hope this helps.

Apr 22, 2009 | Lexmark X83 All-In-One InkJet Printer

1 Answer

Fog build up on underside of glass plate.


I made contact with cannon and received this reply. I was satisfied with the answer but the question still remained on how to remove the glass should i wish to do so. Also after there answer... would there then be a problem if i did clean the reverse side. Their answer was initialy this...
The foggy haze on the glass is actually an anti-glare treatment that has
been intentionally applied to the underside of the scanner glass.  This 
treatment lessens the glare from the lamp under the glass and provides 
better image quality.  This haze may not appear uniform because of the 
shape of the scanner base and the components under the glass. However, 
the anti-glare treatment has been uniformly applied and the haze is as 
expected.  The treatment should not affect the scan quality or output of
the 8600F.  

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1 Answer

Need to clean under-side of scanner glass plate - How?


You may need to take the entire cover off.
If you have the manual, there might be some info about doing that in there.

If there are no screws on the top, I would flip it over and check for screws on the bottom. If you post your make and model, I might be able to find specific info for you.

Dec 12, 2008 | Computers & Internet

1 Answer

Dirty glass inside scanner


To clean the glass on the inside you must disassemble the unit so that you have access to the underside of the glass. If you save all your screws and are careful to lay things out in the order you remove the it is easy to put it back together and you do not have to worry about breaking anything.
Once you have access to the underside of the glass I use real windex and newspaper. With the newspaper you get a streak free shine with no lint particles. If there is dust inside the glass there is most likely dust on the scanners optics. Gently clean them the same way. Be gentle when cleaning the scan bar optics. They are not extremely delicate but it will break if you apply too much pressure as it is a long thin piece of glass.
When you put your scanner all back together it will scan as good as new and all the little black specs and streaks will be gone in your scans. I've done this 100+ times and it works every time. If you need help feel free to contact me an I will walk you through it for free.
I hope you found this info detailed enough to fix your scanner yourself, But If you need some help or moral support feel free to E-mail me and I will even call you for free. Make sure to say what you need in your E-mail as I fix a lot of things for people.
George

Jul 24, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Cleaning the inside of Lexmark 5150 scanners glass


To clean the glass on the inside you must disassemble the unit so that you have access to the underside of the glass. If you save all your screws and are careful to lay things out in the order you remove them it is easy to put it back together and you do not have to worry about breaking anything.
Once you have access to the underside of the glass I use real windex and newspaper. With the newspaper you get a streak free shine with no lint particles. If there is dust inside the glass there is most likely dust on the scanners optics. Gently clean them the same way. Be gentle when cleaning the scan bar optics. They are not extremely delicate but it will break if you apply too much pressure as it is a long thin piece of glass.
When you put your scanner all back together it will scan as good as new and all the little black specs and streaks will be gone in your scans. I've done this 100+ times and it works every time. If you need help feel free to contact me an I will walk you through it for free.
I hope you found this info detailed enough to fix your scanner yourself, But If you need some help or moral support feel free to E-mail me and I will even call you for free. Make sure to say what you need in your E-mail as I fix a lot of things for people.
George

Jul 24, 2008 | Lexmark X5150 All-In-One InkJet Printer

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