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Hp designjet 500 error code 11:11 - Office Equipment & Supplies

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  • samanias Apr 20, 2009

    code 21:11

  • Hilal19 May 06, 2009

    i have error code 11:11 in my printer

    & some times it shows :

    severe error : 0x4090001

    task : tMech

    file : mech.c

    line : 1295

    plzzzz give me the solution for this problem



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This error means the trailing cable is badly connected. Check the connections in the carriage and the board, reseat them.

Posted on Sep 18, 2008


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71:06 error code


Out of Memory problem. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an
HP-GL/2 card installed, when processing either a PostScript or HPGL/2 file.
Corrective Action: Try the following:
Check the amount of RAM in the Printer using the Front Panel
(use the Printer Information utility aPage 4-27). If necessary,install more memory into the Formatter.
If the problem continues, try processing the file in the PC instead of the Printer (select Avoid out of memory in Advanced options in the Driver).

hope this helps

Mar 03, 2015 | HP DESIGNJET 500 InkJet Plotter Printer

1 Answer


Make sure the trailing cable is pushed all the way in (no bent pins) to both the back and to the printhead.

Push the carriage all the way to the right and turn the printer off and then back on.

Apr 02, 2014 | HP DesignJet 500 InkJet Printer

1 Answer

Hp designjet 500 with error code 02:10 can firmware be reloaded?

the error code gives :
Carriage failure. The possible cause could be:

The Carriage PCA is not compatible with the rest of the Printer.
The Carriage ASIC has problems initializing.
The +2.5V reference voltage generated in the Carriage PCA is out of range.
One of the Carriage ASIC's cannot be found within the Serial Bus that connects the Electronics Module to the Carriage.
One of the Carriage ASIC's did not respond to the Serial Bus that connects the Electronics Module to the Carriage Assembly.
Go To Below official Hp Printer Page For Your problem, DesignJet 500 error 02 10 Print Head HP Enterprise Business Community

Feb 24, 2014 | HP DesignJet 500ps (42 in.) InkJet Printer

1 Answer

Error 17:11 Hp 500 designjet plotter

error 17:11 no way related to DSJ 500.. Pl check

Dec 12, 2012 | HP PRINTER,DESIGNJET 500 42'' InkJet

1 Answer

Error 11

11:11 Error related to "Trailing Cable", my suggestion is experienced engineers only can handle other wise Formatter or Carriage assm PCB may got damaged...Vinay..

Jun 22, 2011 | HP DESIGNJET 500 InkJet Plotter Printer

1 Answer

Hp designjet 500. plotter is not working it only disply 11:11 . What is the solution of the erroe code please send me my email

On the DJ 500 the fault code points to the trailing cable. In 9 out of 10 cases you will need a new cable. The newer cables have a brown tefelon strip between the actual cables to increase their life, if this is not there then you really need a new cable.

May 05, 2011 | HP DesignJet 450c InkJet Printer

2 Answers

08:11 error in hp designjet t1100

I had this code recently, and solved it cleaning the contacts pins in the formatter whit 2000 sand paper (could be pencil rubber) and reseating it.

Oct 01, 2010 | HP Designjet T1100ps Printer

3 Answers

HP Designjet 500 System Error 71:06

Check the amount of RAM in the Printer using the Front Panel buttons.
install more memory into the Formatter or
try processing the file in the PC instead
of the Printer (select Avoid out of memory in Advanced options in the driver)
good luck.

Aug 03, 2009 | HP DesignJet 500 InkJet Printer

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