- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Double Click on HP Solution Center icon to open. The HP icon will be on your desktop or in your start menu. It is the icon that materializes after you use the CD to install your HP scanner or multifunction printer. (It may appear slightly different depending on the model and type of HP scanner or printer).
Place the document or photo on the glass platen in the proper corner. There is an arrow that illustrates proper placement in HP scanners and printers.
Click the settings button on the bottom of the HP Solution center screen. It appears as a wrench. This will assist in setting up your scanner or all-in-one HP printer to scan at the touch of a button. Follow the on-screen prompts for photos and documents. Then, scan by clicking the Scan Picture or Scan Document button as appropriate.
Select the proper choice once you scan, such as save to file (specify where) or email (You also can set up a folder ahead of time so you know where to find the document or photos once they are scanned). Often times the computer will create a default my scans folder and organize them by saving them by date and month scan.
Click scan and then wait for box to appear. You will see the document or photo being saved and the blue bar will display progress in the HP screen.
Save the file if the HP software has not already done this for you. Put it in a folder you create and give it a name you will remember.
Then click "Save"to finalize it. The document should be in the folder that you designated.
Repeat the process for multiple pages. Keep the HP Solution Center screen open until your scans are finished.
hi Heims, The best way to do a scan with this psc is to do it from the software on your Desktop. When you installed the printer the software will have put an icon on your desktop such as HP Solutions or similar. If you double click this icon it will bring up a panel where you can select to scan a picture or document etc. Do the scan from this panel and it should all follow from there. If you don't have an icon for HP on your desktop, open Programmes, find the HP printer programme and double click it to open the panel. You can also click on the program and drag it to your desktop which will create an icon on your destop for you. Good luck BillyWiz
The scan button is setup to push the scan to an application, if you uninstalled the HP scanning software, it isn't going to go anywhere. If you didn't, it will put it into your documents folder under "My Pictures" in an HP created folder.
That said, you can also go into any application, like Word. then click "Insert > Picture > From Scanner or Camera" and carry the image in directly.
If you are using a Win Xp computer than try to scan using scanners and cameras utility under control panel. Else you can download HP scan drivers and perform scanning. Also 3rd party scan softwares such as photo shop will allow you to scan.
Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud