When I print anything the toner does not melt. There is just dust on the paper. if I turn the printer on and off I start working for a little while and then it start all over. I placed and old fuser I had and the same thing happens.
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Re: Tonner is not getting fused.
You most likely have a bad main board in the machine. It is warming up properly , but once warm it is not pulsing the heat rod to maintain temperature. If you just walk away for a while, does the machine finally produce a fault code?
The problem is in the circuit that maintains the heating elements. Once it gets so cool,it should fault out.
You could have software corruption and its mainting to low a temperature. Let me know if after sitting for about an hour , is there a fault code that shows up.
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I see you concern, I believe you will need to check your toner if it is placed properly inside the machine seems that it is not locked/latched in its place to be able to print properly reason why you get a blank paper and black dust when printing.
Remove the Toner and re insert it again making sure the toner is set properly inside and also make sure the correct toner cartridge is installed, an incorrect or incompatible toner can cause issue of not getting to print anything on the paper or possibly not fit inside the machine correctly.
The wast toner is placed next (next) to the first tray.
To reach there open the front door and you will see a screw (placed on top toward the main swith).
After unscrew you will be able to open a small door that hides the waste toner bottle.
Be careful because it is a little messy.
Good luke. If you need extra help reply to me
You aren't fusing (melting) the toner to the paper. The probable cause for this is having the "envelope feed" levers in the "envelope", or up, position. This leaves a wider path for the paper, which does not allow the toner to be fused onto the paper properly.
The envelope feed levers are the two small green levers at the rear of the printer, one on each side, that are visible when the printer's top is lifted.
the toner cartridge is near to empty so the powder collected on the wastage side is getting leaked when ever you give a printout and that leaked powder creates a line on the paper.
or there is a dust collected in the lower area of the printer by the leaked tonner.
replace the cartridges or get refilled it properly.to make this problem clear.
You must have refilled the first (starter) cartridge or didn't reset the toner reset lever. There is a reset lever on the left side edge of the cartridge. Look at the left end of the cartidge (not the fill cap end) for a round white gear end and a white lever in a hal moon shaped slot. If you can see only the round white gear and the hlf moon is emty of a white lever, it's a non-restting starter. If you have two white spots we will be addressing the one in the half moon slot. The used cartidge will have the lever at the "3 O'clock" position. To reset the cartridge as new you must remove the two screws on that end cap and move the lever to the "11 O'clock" position. Put the scews back in and reinstall in the printer. The sweeper lever will turn in the machine and reset the toner count.
***Important For Brothers**
Make sure when refilling that ALL WASTE TONER is completely cleaned out of the cartridge before adding new toner to it. Brother re-uses its old waste toner and over time the toner hopper gets contaminated with paper dust and too much old toner inside causing them to fail. It you just add toner to the cartridge without thoughly cleaning out, you will soon have a bad cartridge again. You'll see it when dumping out the old as white specks in the toner. That's actually contamination from paper dust and talc from the paper.