Question about Datacard Group Tru Photo Solutions Kit (Backdrop, Stand and Frame) Printer

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The remote to my digital photo fram does not work. I have tried new batteries.

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  • dlazell Sep 18, 2008

    I have done that and it still does not work. The remote itself is bad.

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  • 147 Answers

Remotes are usually infrared based. Make sure you're pointing the light emitting end of the remote to the detector on the frame. Make sure there's a clear path for light to travel between them.

You can test a remote by aiming it at a video or web camera, and if the remote works, your viewfinder on the camera should show a blinking white light.

Posted on Sep 17, 2008

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