I opened the lid and pushed the little thing on the side to keep it doing the job to watch it and the little things on the side stayed down and it won't spin. I can't get the top of the washer to open to see the inside of the washer and see if anything has come unconnected. Can you please help me I'm in need of some great help.
Thanks so much, Pam
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Re: won't go into spin cycle
This model doesnt have an actuator to "push" so you can open the lid and watch it operate correct?? well when you lift and close the lid can you here the "clicking" of a lid switch???? if you cant theres you issue, it doesnt recognize thedoor is down so for safety reason it will not operate.
in order to fix this if indeed this is you problem youll need to bend the hinge armature of the left side lid slightly toward the back of machine so that when closing iot willswing up a bit higher and actuate the switch in the back left corner of machine
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open and close the lid a few inches,do you hear a clicking sound,if not you have a broken lid switch,stick a screw driver into the top hole on the right side and push down,does it click,if it does click with the screw driver,set the timer to spin and then push down on the switch again,if it drains and spins you have a bad lid switch part number 3949247 watch video http://www.youtube.com/watch?v=V5aW9WkTFhE if lid switch is good check the pump,if it doesn't drain
sounds like you have a bad lid switch part 3949247 and it's around 50 dollars.open the lid,look at the right side,you'll see a hole,stick a screw driver into the hole and push down easy with the machine set on spin,if it doesn't spin and when you push up and down on the switch with the screw driver the lid switch is bad.watch video http://www.youtube.com/watch?v=V5aW9WkTFhE
if it stops at the drain and spin cycle check the lid switch,open the lid,set the washer to spin cycle and pull out the timer knob,stick a screw driver into the hole where the strike from the lid goes into and push down,if you don't hear a clicking sound when you push down on the switch in the hole then you have a bad lid switch but if your machine does run sometime it sounds like the switch will work if you push down on it,could be cracked where the screws go into it. http://www.youtube.com/watch?v=V5aW9WkTFhE watch video on how to replace it.if you do hear a clicking sound when you open and close the lid or push down with the screw driver you could have a bad timer but check the lid switch first
Number 11 is your lid switch. It is very easy to repair. To test it watch the video. Older models would wash with the lid open but not spin. This later model washer won't wash or spin with the lid open so I suspect you have a broken lid switch. IF that turns out not to be the case then I would next check the motor start capacitor. When these fail the motor won't work at all.
On your machine you gotta have a long skinny screwdriver . On the back side of the washer you back out a screw on each side and then she pops up. I gotta whole page of stuff on these washers HERE
next time send the model number,open the lid,look on the right side and there should be a hole in the top,that's the lid switch,it's used so the washer won't run if the lid is open for safety reasons,set it to spin and with a screw driver push down on the plastic piece in the hole,if nothing happens push in and release,do this a few times,if you don't hear a clicking sound when you push up and down the switch is bad or close the lid and open it an inch,close it and open it a few times,no clicking sound the switch is bad.
The typical problem is a bad water pump. Your washing machine would still do the agitation part, though. It would just stop when it came time to drain the tub. Replacing the water pump every so often is almost routine maintenance on old machines. It's inexpensive and fairly easy. If it won't agitate, there's another possibility. You have a safety mechanism that keeps the washing machine from doing the spin cycle when the lid is open (you wouldn't want your kid reaching in there while the machine is spinning). I think most machines will agitate with the lid open, but some machines might not - while there is a slight safety risk, many people want to add bleach, laundry additives, etc, while the machine is agitating. There should be a pin on the lid that goes into a hole and pushes the safety latch when the lid is closed. If you're missing that pin, you need to replace it (that would be a good problem, since the replacement pins are very cheap).
Once the machine fills up, push a screwdriver into the hole a little ways and see if the machine starts working.
does it drain out the water and spin but the clothes are still wet or is it not draining or spinning?set the timer to spin,open the lid and stick a screw driver into the lid switch hole and see if it spins and drains,also if it doesn't push down and let the switch up,or close the lid down and open it a little do this a few times,you should hear the switch make a clicking sound,if it doesn't click you have a bad lid switch.if the machine is draining and spinning but the clothes are wet,do the same thing with the lid switch and watch it spin with the lid open,is it spinning fast,if not you have a bad transmission and it's not spinning fast enough to remove the water out of the clothes or you could have a kink in the drain hose or something in the pump and it's not draining all the way.let me know what you find and send the model number off of the washer,the number should start with like 110.
You could have a bad lid switch or the hinge may need to be bent to make better contact with the switch. If your washer has a oval cut out on the right side and an actuator on the rt side of the lid... the next time it acts up don't open the lid and turn the tub, simply push down on the rt side of the lid, if it starts to work replace the lid switch. If there is no hole or actuator on the rt side, then the lid switch is on the back left corner, when you open and close the lid you should hear a click. If you don't hear a click or if you hear it when the lid is almost closed you need to adjust the hinge. There are 2 screws on the back of the endcaps on the control panel remove them and flip up the control panel, use a screwdirver to pop out the spring clamps on the rt and lt sides of the top panel. approx 3-4 inches from the sides. just insert the tip into the front most part of the clamp and pry back. unclip the lid switch, and pull the cabinet forward. You should be able to bend the hinge a little so it makes better contact with the lid switch. hope this helps.