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DVD player won't recognize discs - Televison & Video

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  • kjwism Sep 17, 2008

    Sylvania SRD3900 It scans for about a minute or so and then tells me to eject the disc "Playback feature may not be available on this Disc" This happens with most but not all discs and if I try the same disc several times sometimes it will decide to play it. Sometimes I was watching the disc and it will freeze and then I can't get that disc to play again. Very fickle! lol

  • Tim Babcock
    Tim Babcock May 11, 2010

    What is the make and model of the DVD player?

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Try cleaning the infrared eye with alcohol and a q tip youd be surprised how much it can help

Posted on Sep 17, 2008

  • salmonavs May 01, 2011

    How do you access the infrared eye??

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Sounds like the lens isn't working properly.  If cleaning doesn't do it, you might want to take it in to get it fixed or replaced.
Is this happening on off the shelf DVDs as well?

Posted on Sep 17, 2008

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