Question about Hoover Nextra HNT 2135 Top Load Washer
I put the washing machine on for the 29 minute fast cycle, and instead of working down the time buttons the "start" button was immuminated, and the machine appeared to remain on a never ending wash cycle. I tried moving the dial to different cycles but the same happened, and now the washing maching is left with a pool of water in it, not draining. I turned off at the mains, hoping this may reset the system, but no luck. Please help!!
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Posted on Jan 02, 2017
The most common cause of machines stopping mid cycle is not draining. Your machine should have a filter behind the kick plate at the bottom.
If this is not the case please post back for further assistance.
Posted on Jan 22, 2009
I found the basic instructions that came with the washing machine and found that you need a screwdriver to undo a screw to remove the filter cover. I then gradually released the filter cover to empty the water out of the machine in small quantities into a shallow tray. I was then able to remove the filter and clear it of 2 x 20p pieces and a load of gunk. I then removed the 'washable' floormat from the drum as the rubber backing from the mat was crumbling and probably not helping the filter. Filter cleaned and cover screwed back in, mat in the bin, and everything working fine since.
I did try ringing the customer support number and after pressing loads of keys to select appropriate options; confirming my address, postcode, name, date of birth, email address, mothers maiden name, what the kids had for breakfast etc, I was allowed to ask how to get the filter cover off. Apparently this is a technical query and would involve arranging an engineer to call. I declined this very kind service option and opted for a screw driver, common sense and a positive attitude. Worked for me! No blood shed, a tiny bit of sweat whilst trying to get through on phone, and only tears of joy when I fixed it all by myself.
Posted on Jun 02, 2009
SOURCE: where can i source a
Hi from retired Englishman in SW France,
Sorry, this FixYa Washer Forum does not supply service centre numbers, engineers, spares sources, software, installation instructions or prices; it is just made up of ordinary guys and gals, probably at home, from all over the world, with experience of addressing problems and giving guidance for free on the web ;-0)
You will either have to search in your local telephone directories OR stay on line and search for '(make) washer service' for instance or '(make) washer spares' and hope that you can find someone reasonably local.
Sorry again ;-0(
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Thanks and good luck!
Posted on Sep 08, 2011
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