Right catridge not correct - Lexmark X5470 All-In-One InkJet Printer

It could be faulty cartridge issue. Try to replace a new genuine cartridge to determine if the other is faulty.

I wont think so that there is no toner level sensing in 12a catridge, messaige might be catridge missing or incert catridge.. remove back door see down right side sensor which sensing the catridge presence, check sensor flag dislocate/spring dislocate/broken correct it, if sensor is dusty clean it... Best of luck

You are trying to put the wrong catridge into right hand side,. the catridge you have put is incorrect. try removing the catridge and put the right catridge back

Hi,

Check two things

1. Ink in your catridge

2. Check whether the catridge has been proprely inserted because some movement to the printer may cause the catridge postion to be misplaced

Hope your problem got solved

Please rate my solution

Thank you

its should be caraige jam ... remove the catridges try to move the caraige ... and hope that it doesnt move freely ... than check for any paper jams than put the cartridges again and see

First of all as this Catridges are Non Intelligent they will not be able to show u the exact Ink level on the catridge then too if thats really happening this Solution below will fix it: In this case what i would request u to do is....... Take out both the catridges from the Printer......... Take 2 Paper Towels one should be wet with Luke warm water and the other one should be dry........... Take the Colour catridge first turn it upside down and u will see a small copper plate on the catridge from where the ink comes out....... Place the wet paper towel using ur thumb on the Copper plate and press it a lit bit for 10 Seconds...... Now remove it and see whether u see any ink on the paper towel.......... U should see some ink on it now place the dry paper towel on the ink catridge in the same way........ Now do the same procedure again.......... Do the same procedure twice on the Black Catridge................. Now take the dry paper towel and turn the direction of the cartridge so that u can see a Copper plate on it with small boxes just clean that copper plate with the Dry Paper Towel.......... Know insert both the catridges inside the Printer the Colour Catridge should go in the right side and the Photo on the left........ Good Luck

In this case make sure that the catridges are inserted in the right slot...... The Colour Catridge should go in the right side and the black Catridges should go on the left side.... Make sure the catridge which u are using on this printer is the right one.......... It should not be a refilled cartridge if it is it will not work because Lexmark printers are not designed to work with Refilled catridges it may damage ur Printer......... If everything here is fine just take out both the catridges...... Take a Dry Paper Towel........ Clean the copper contacts on the printer as well as the Catridges....... Unplug the Power Supply from the Printer............ Replug it in and if still it says catridge is missing then may be a problem with the catridges.............. Hope it Works..... Good Luck........

There may be some fault with the catridge you better return it and try with some other catridge .......

The messages Appears when the catridges are not inserted correctly........ Install the Colour Catridge on the Right Side and the Black should go in the Left Side...... Thanku

the catridge changed does not meet the specification required,make sure you use the original catridge not adultrated one the printer will reject it