Question about Philips 50PF9630A 50 in. Plasma Television

1 Answer

PHILIPS 50PF9630A/37 THIS TV HAS GOOD SOUND BUT NO PICTURE,THE SCREEN IS BLACK WHAT COULD BE THE PROBLEM

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  • ESTEBAN MERINO
    ESTEBAN MERINO Sep 17, 2008

    CAN ANYBODY TELL ME WHAT'S WRONG WITH TV,THE BACK LIGHT WORKS,SOUND IS GOOG BUT THE SCREEN IS BLACK.

  • ESTEBAN MERINO
    ESTEBAN MERINO Sep 17, 2008

    I GET SIGNAL FROM ALL INPUTS AND OUTPUTS,IT LOOKS LIKE THE SCREEN ITSELF IT IS NOT TURNING ON

  • ESTEBAN MERINO
    ESTEBAN MERINO Sep 17, 2008

    WHEN I MEAN SIGNAL I MEAN AUDIO OF COURSE NO VIDEO

  • ESTEBAN MERINO
    ESTEBAN MERINO Sep 18, 2008

    hello, i tried everything and i still don't get anything,

    i hope someone can help with this problem

  • ESTEBAN MERINO
    ESTEBAN MERINO Oct 09, 2008

    I SOLVED THIS PROBLEM ABOUT 3 WEEKS AGO IF YOU ENCOUNTER THE SAME PROBLEM JUST LOOK FOR LOOSE CONNECTION ON THE POWER SUPPLY







    CAYPIANAN@YAHOO.COM

  • tlehr Nov 26, 2008

    i was watching my TV and then heard a small click the screen went black, I still had audio but no screen.



  • chouston May 11, 2010

    How are you getting video and audio signaling in to the tv?

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1 Answer

Quick test of the plasma screen itself:

1) Turn on the TV
2) Try to bring up an on screen setup menu using the remote or buttons on the tv.
3) Does the menu appear? If so, the screen itself is ok.

If it doesn't come up you make have an issue with the screen itself. I am not sure it would be possible to set contrast and brightness settings such that the picture would completely disappear, but I suspect you should be seeing something on the screen just from having turned it on.

We also need to know more about what you have connected to the television. HD televisions typically have several inputs on them including HDMI, digital cable, VGA and component. Let's say for example you have PS3 connected via HDMI. You can tell the PS3 to send audio across the HDMI cable as well as video. You also have the option of running separate connections for your audio signal. It is the existence of these options that make it necessary to understand where and how you have things connected, very specifically.

Posted on Sep 17, 2008

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Posted on Jan 02, 2017

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