Zen 2 GPS has completely closed down. Will not switch on although been on charge for several hours. Tried reset start up shows and keeps repeating the unlock scree never appears. Advice appreciated C.Bircumshaw

(1) Hit the reset button for 5 seconds.
(2) Hit the reset button, slide down the on/off slide, and have it plugged into the computer at the same time. Hold for 5 seconds.
(3) Hit the reset button again.
(4) Charge it for at least 10 hours in the port in the BACK of your computer.
(5) After 10 hours, unplug the player and press the + volume button. While still holding it, plug the player back in. Keep holding it for 5-50 seconds. (most likely nothing will pop up).
(6) Let the player sit UNPLUGGED for a good 3 hours.
(7) Plug the player back in (it should light up now). Let it charge the usual time it takes to charge for an empty battery, about 6 hours.

hi,
might try and do a manual discarge, its not recommended . but you can try. get voltmeter and find dc out, switch voltmeter to 10 amps and begin jumping the output in 2 second inrements untill its dead, be careful, wear eye protection.
J

Discharge completely device then charge again for 8 hours.

If not working, then attempt Soft reset :
Hold mode and lap/reset for 10 seconds then release.
Start the device then by long press on start. DEvice should start and charge then

On the bottom is a very small hole. Put a pin in and push, it will start your creative up again.

Have you tried pressing the small reset switch with a paper clip or similiar?

Mine was also completely dead, with the reset doing nothing! I held the vol+ and the Play button at the same time and it was good to go. Holding just the play button or the vol+ button didnt acheive anything. But as I held both together, It came back to life instantly and I havent had any problems with it (for a week so far).

Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

also try this if above doesnt work

I have the same problem .. But i found a trick ...When you have a blank screen.
1 you must listen music else press play until you listen it
2. flip the switch on the side to lock position
3. press on buttom the next tune 1-2 seconds
4. you will have a black screen ( you listen the music again)
5. flip the switch on the side to normal position.
6 the screen appear ok now..

7. else repeat ( most time once is ok but sometimes 2 or 3 times)

connex_bern

there is a reset button on the bottom of the unit ,take a paper clip or pin and pus in for abut 30 seconds then try to turn on.the reset is a small hole about a 1/4 inch from front of unit on bottom it says reset withan arrow pointing to hole

Try charging it with a creative charger or bring it down to its retail store. The battery might be completely drained flat.