Question about RIM BlackBerry Curve 8310 Smartphone

1 Answer

Roller ball will not work down.

Roller ball will not scroll down, only up.

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  • hilbigj Oct 04, 2008

    Roller ball does not consistently roll from right to left as it does from top to bottom, bottom to top or left to right. Have changed sensitivities but it still will often not move across the screen right to left. It even sounds different when you listen closely.

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1 Answer

Cleaning the roller ball with a lint free cloth seems to work pretty well. Lock the hand held and then just go to town on the roller ball with the lint free cloth.

Posted on Oct 03, 2008

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1 Answer

Roller ball won't scroll down anymore what can i do?


take a q-tip with a little amount of alcohol and make sure that the phone is off clean the rollerball. it should work fine. try to clean the ball twice a month.

Nov 09, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My roller ball does not scroll down, it goes all other directions but down, it makes it so hard for me to navigate.


take the roller ball out by poping out the silver ring at the top and look on the bottom of the ball and make sure that all of the black rollers will roll and if not clean them.

Feb 22, 2010 | AT&T Blackberry Curve 8300 Smartphone

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Roller ball on blackberry won't work


Was it Like it when you bought it?? If not, then its probably broken.. it happens a lot with rollerballs.. if you take it back to the shop you bought it from they will probably send it away to be fixed.

Sep 05, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Trackball will not go down. Pearl 8100


It has been in my experience with the 8100 that if you can't scroll a certain direction, there was debris on the roller preventing it from registering the roll. Turn the phone off, press down on the track ball (as if to press a button) roll the ball down (in your case). This may help dislodge whatever debris is caught in the roller. It has worked for me several times. You may want to try and clean the trackball as well with some rubbing alcohol and a q-tip.

If it were a software problem, then I would imagine you turning off the phone (battery pull) would clear this up anyways.

Best Regards,
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Sep 02, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry Pearl Tracker ball not working well


pearls have been know to have the track ball go out on them best bet is to take it to store to have them clean it if you try to clean it and you break the silver ring you void the warranty and will have to pay for whole new phone, in the end they will replace the phone for you

Aug 13, 2009 | RIM BlackBerry Pearl 8100

1 Answer

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the trackball roller pins need to be cleaned or the entire trackball replaced.

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1 Answer

8100 rollerball wont scroll down


sounds like the ball is gummed up.. there are several sites that will show, with pics, how to remove the ball assembly and tear it apart to clean it... but be careful.. it is not as easy as it looks.. i ended up buying a new ball off of ebay for under $12 shipped.. so i suggest that route

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5 Answers

Roller ball


Same problem, wouldn't scroll down. Lifted the ring pulled out the rollerball and cleaned it with alchohol. Used a cotton swab, soaked it pretty good and rolled it around a bit. Set it back in and it worked like new. Watch how you take it out so you can put it back in the same way.

Sep 15, 2008 | RIM BlackBerry Curve 8310 Smartphone

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