Question about Hampton Bay 54 In. 5-Blade Fan, Chestnut, Autumn Mist

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Remote Control in Hampton Bay Windward II

I have changed the batteries in the remote even though it was still working but the warning sign was on. Now the remote does not work at all, even if I reinsert the old batteries. The screen is blank saved for a rectangle and the grid "low to high" for the fan speed.

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Hello Allez Brive. A suggeston, remove the battiers and short out the battery contacts. insert new battiers with correct polarity and test operation. The age of your remote maybe the problem. Good luck.

Posted on Oct 13, 2008

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King of Fans website is: http://www.kingoffans.com
This fan can be seen by clicking on Products --> Ceiling Fans --> Click on page 9 (at the bottom of the webpage) then click on the Windward II fan you will be able to get to the needed additional information.

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One of their FAQ's answers the question:

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You may call customer service at 1-800-330-3267 on Monday through Friday EST. When you call please have your UPC code available. If you do not have your owners manual, you may look on the top of the fan where you will see a silver or gold sticker. There you will find a UL number beginning with the letter E and located under the UL number is the UPC code. The UPC code consists of 12 numerical digits. From that information, the customer service representative will be able to determine if you are calling the correct company and determine the make and model of your product. If it is determined you are calling the wrong company, you will be given the correct number to call.

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