Question about HP OfficeJet Pro k550 Printer

1 Answer

HP K550 Prints Solid Gray Boxes Around Items

Hello,
I Have K550 that after running out of black ink and replacing the cartridge, is now printing gray boxes across the page over anything that is printed. (If there is nothing on a line, no gray box.) 13,000 copies and has been a good printer otherwise.

Thanks,

Steve

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 32 Answers

Hi drglass1 -

13,000 copies - that's awesome! although you've surely fixed this problem by now, for future refs or someone else searching for an answer... you might find this ref hp support helpful. happy printing!

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00458018&lc=en&dlc=en&cc=us&lang=en&rule=35557&product=501369

Step 4: Clean the printheads
If the print quality is still bad, clean the printheads:
1. Make sure the printer is loaded with unused white paper.
2. Open the printer Toolbox and select the Printer Services tab.
3. Click Clean Printheads . A Clean Printheads window opens. Click Level 1 Clean .
4. Examine the page that prints for print defects.
a. If there are no defects, click Exit . Stop troubleshooting here .
b. If there are defects on the page, click Level 2 Clean . 5. Examine the page that prints for print defects.
a. If there are no defects, click Exit . Stop troubleshooting here .
b. If there are defects on the page, click Level 3 Clean . Note that Level 3 cleaning uses a lot of ink – it is not recommended if the cartridges are low on ink. - JW50

Posted on Oct 08, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

New HP 56 cartridge prints green


hello, are you sure its green, since this is a black in cart, only thing i can think of is machine not printing black , and the color ink cartridge is contaminated, this would be due to the docking area for the cartridge, on the left side of machine, there are 2 black rubber cups that the ink cartridges move over to seal. sometimes these cups have residual ink, which will contaminate the new inks. clean these black cups, and replace inks

Sep 24, 2010 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Black is printing gray


Has your printer defaulted to 'draft' printing? That's where grey printing seems to come from.

Feb 20, 2010 | HP DeskJet 9800 InkJet Printer

1 Answer

Hp 4050 does not print gray


Hello,

Please try to edit the setting of your printer particularly the printing level of your printer such as the ink it consumes and the color of the ink you are going to used. So if you want to have a good quality result then please select the best quality printing it can give of your printer by editing the printer setting.

Thanks

Aug 18, 2009 | Printers & Copiers

1 Answer

Hp desk jet 920c ink cartridge


hi,

i think your color ink cartridge is near to empty that's why you are experiencing a pause printing..
try to replace it and try to print again..

rey...

Oct 08, 2008 | HP DeskJet 920c InkJet Printer

1 Answer

Color Quality is not so great anymore


Sounds like the machine needs to be cleaned. Probably a heavy use machine that has quite a bit of ink spray build up on the inside. I would imagine your service station has quite a bit of ink build up in it as well possibly causing the cartridges not to be cleaned like they should. A good cleaning cures most of what ails inkjet printers. We would charge $85 in our shop for complete disassembly down to the metal frame and cleaning.

Inkworks

May 05, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

Hp f380 with Visa OS not printing black


when ready to print go first to where it says PREFERENCES click there , and then slect BLACK CARTRIDGE ONLY ,just to be sure that is not the cartridge ,fun a print , see what happens. hope this helps

Apr 01, 2008 | HP DeskJet F380 All-In-One Printer

2 Answers

HP K550 blak print failure


Hold the far button on the right down for a minute and it will move the head over for access

Jan 06, 2008 | HP OfficeJet Pro k550 Printer

2 Answers

Streaks / Bands of broken print area


First with a clean soft cloth and a very small amt of alcohol clean off the underside of the printer carridge (the holder for the print heads) also where the print heads cleaning station is clean out any large masses of congealed link. Then remove the ink cartridge in question and with a pencil eraser gently rub the contacts and both the cartridge and the carridge replace the cartridge. Using the software tools for the printer clean and align the printheads ( if there is an option to do so). If this dosn't fix the problem try a different ink cartridge.

Sep 04, 2007 | HP OfficeJet Pro k550 Printer

Not finding what you are looking for?
HP OfficeJet Pro k550 Printer Logo

114 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96467 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...