Hi,
Here are some steps that can resolve your issue about paper jam.
Try to lift the paper exit tray, then remove the papers, then lower the paper tray and press the select button in the printer. If still the same, Raise the printer unit and check if there's a paper jam then try to remove it, close the printer unit and push the select button. If still the same try to open the access door in the back of the printer, remove the paper jammed, close it then push select button.
For more information about step by step procedure with visual click on the
link.
Hope this will help your issue.
Thank you for choosing fixya
I have the same problem, printer was jammed, I removed the jam and now the printer and computer either won't communicate or the printer progress box opens and freezes at 33%. Help!!
×