What is it doing. Are you trying to burn a dvd movie, what software are you using to try and burn it. If you are trying to burn a movie, you wont be able to unless you have the special programs to remove the copyrights and possible compress the video files to fit on the blank dvd. Most burning software wont allow buring of movies due to copyright reasons unless you do what i stated above.
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You may have what is called a combo drive...it can play and burn cds but can only play dvds, not burn them. Look at the face plate on the drive and see what is written on it. If it has the following: Recordable Drive = CD Burner DVD = DVD Player RW & DVD = DVD Burner
If recordable drive and DVD is on the drive but no RW, chances are its a combo drive. Keep us posted.