THE MACHINE HAS BEEN TURNED OFF FOR SOME TIME, WE HAVE NOW RELOCATED IT, IT TURNS ON BUT THEN SAYS PRINTING FAULT, PLEASE CALL FOR ASSISTANCE> WE HAVE ANOTHER XEROX AND WE USED TO PUT A CODE INTO THE PAD , ANY IDEAS WOULD BE MUCH APPRECIATED .
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Reset and relocate the productA
power reset drains power from the product and returns the product to
the same settings after restarting. To eliminate any potential power
deficiencies that might hinder a successful alignment, HP suggests you
move the product to another location and plug the product directly into
a wall outlet. Follow these steps to reset and relocate the product.
Press the On/Resume
button to turn on the product.
With the product turned on, disconnect the power cord from the back of the product.
Relocate the printer to a different power outlet, preferably an outlet in a different room.
Plug the power cord directly into the wall outlet. Do not use a power strip, extension cord, or surge protector.
Do not reconnect the power cord to the back of the product at this time.
Load letter or A4 size unused, plain white
paper in the tray.
Reconnect the power cord to the back of the product.
Press the On/Resume
button to turn on the product. The product automatically prints an alignment page.
I called HP and they told me that the reset for this is unplugging the power cord from both ends and waiting for a count of 60. At first this worked but each time the power goes out in our home, the next time I turn it ion, it does this and tells me there is a scanner error after trying to initialize. Keeps running back and forth somewhere inside and not clicking in. Unplugging and counting no longer work. One day I fooled with it all day and it finally stopped. Now power went out again and it's happening all over again! Very frustrating. Can anyone help?
Have you tried resetting the printserver? I am assuming this is a networked printer when you say the red light on the back. There is a little button on the printserver. Turn printer off, and while pressing that little button in with a paperclip, turn the printer on and continue holding in the button until the light is a solid green. Could take a minute or two depending on the network.
Hi, please try to turn the machine off. If the machine wont turned off using the power button, unplug the power cable. Wait for 10 to 15 sec. then turn the machine on. Try pressing the menu or setup button. If that works thats good but if not you may need to call the machine manufacturer for service.
Take that test page, and put it into scanner, (Printed area will be on mirror side) then press scan button "Bottom left side of your printer".
After stopping the fluctuation of light you will never face that problem.
This error appears when you turn out the cartridge from your printer.
Black toner problem.Probably You have low toner sensor defect.
But try first to vacuum and clean black toner dispenser.You must vacuum whole path wich is used to transport black toner to developer unit.Then if printing B/W print only, you must print 10 full color sheets every 100 copies.