Question about GPX ML848B Digital Media Player

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ML848b is frozen in main menu

After I loaded files into the GPX ML848B MP3 player, I disconnected it from the computer and it displayed the main menu but the buttons were non responsive. The only one working is the "PLAY/PAUSE" button, so I can turn it off and on but I can not navigate through the menus or select anything. I know there's a key lock using the "VOL" button so I tried pressing and holding the "VOL" button as the manual said but there is no change in the display to indicate if the key lock is activated or not and the buttons were still non responsive. I also tried to find if there's a way to reset the unit but I did not find anything in the manual or the web. I will appreciate any help with this issue.

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  • jules6499
    jules6499 Nov 13, 2008

    Only button that works is play/pause. Tried holding vol button to see if it was locked-and still nothing.

  • gilbertocoll Nov 22, 2008

    I had to do same. I returned it and since it was under warranty they sent back a new unit.

  • Anonymous Dec 19, 2008

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  • Anonymous Mar 09, 2009

    my gpx mp3 player...well lets just say that when ever i turn it on it freezes and just stay in the main menu.i keep pressing each button for it to work.

  • babydoll_ang Apr 11, 2009

    I have a problem when i go to a certain song and i try to change from the song it freezes up and will not change at all and then i have to turn it off and try it again and the problem repeats

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I had the same problem with my gpx ml848b. After about 2 months of it sitting in my office I decided tonight to take it apart and fiddle with it. I took out all the screws to get the insides out and lifted the circuit board from the screen. I blew really hard in side between the screen and the circuit board. and to my surprise when I flipped it over( with it still dismembered) the screen became responsive again. All I can guess is something inside was not allowing contact between the circuit board and the buttons.....but this fixed it. Good Luck.

Posted on Mar 07, 2009

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I have the same unit and I am returning it for a replacement for $35.(not under warranty) They were very helpful. Less than half the original price. Mine was doing the same thing. I actually think it's a bad battery. Mine would work for a few minutes after being charged.

Posted on Nov 20, 2008

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I went to the GPX website and emailed them my problem(prodinfo@GPX.com) They will have to send you a form to fill out and return with the player. If you have any questions just ask them. I found them to have very good customer service and I got my replacement a week after I sent it. I did send it with delivery confirmation(my total shipping was only 6.45) -just to be safe. Also save all your communication with them. Things can go wrong. Especially this time of year.
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