Question about Office Equipment & Supplies
First i have two problems first while copying over 20 pages it starts to jam and i have to open the side hatch and pull out the paper second just recently this started while copying half of the page isnt clear its dark and unreadable and if i lighten the tone the bottom part of the page doesnt show so please help me solve our problem. Our school cant afford to purchase a new one and where we are located there is no services available
1-you need to determine if the two are part of the same problem
If the jamming occured first with no signs of copy quality issues then, it depends on where it's jamming. Locate the 1st jammed paper, the one that is furthest towards the exit. this stops all other paper after it. for example if there are papers in the fuser -by the drum and coming out if the tray the problem is most likely in the fuser area. Are the papers being crumbled? or just stop at that location?
2-the half dark copies could be a couple of things
a) the seperation unit is going bad and making the copies rise up against the drum
b)does the lamp that come on to scan the original stay on the whole lenght of the paper or does it turn off half way down the page? if yes the cable that connects to the lamp is probably broken and not making contact at the half way point as it is scanning.
Posted on Sep 17, 2008
I need user's guide for my copier. secondly, the upper tray is not working. what could be wrong?
Posted on Apr 09, 2010
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Posted on Jan 02, 2017
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