why not tell the full story, and what you mean by the word format.
NO PC stated, it has a name and model.
what OS, XP, id guess windows but what windows
next questions is windows Ok, runs prefect, (XP wont)
install OFFice which one of the many, office XP , 2007 or?
ok its a laptop. it does have a name. for sure.
HP something ,it even has a full service tag on the bottom
or in the battery well. (battery out)
the only clue you provided is one word,
LAG.
if you format the HDD, (hard disk drive)
you kill everything there, and must buy a new OS and install it.
(lacking HP media kit)
if the PC is 2006 and newer the F11 key works
power on , hit F11 and the recovery process replaces the OS.
fresh and all your personal data is gone.
36 years of PCs, from HP.
1984, got this? surely not but gee how would we know?
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