Question about GE Washing Machines
Washer is about 10 months old, used daily. No problems until the other day, during a wash, the main water pump for the house blew its breaker and of course we lost water pressure. Had to restart the washer. Since then, the washer will stop during rince cycle, and also noticed it does not agitate during rinse. It fills with water, completes wash cycle, drains, spins, then goes into rinse cycle, fills with water, then without agitating, the drain motor kicks in, runs for a while, then the washer shuts down, door lock off, start button flashing. Will not restart on its own, even when left for hours. If you press start, it will continue. Sometimes, clothes not as dry as they should be. Cleaned drain pump filter, it had nothing in it anyhow, which I thought was odd after 10 months. Tried removing power from washer for a few minutes, to possibly re-set any electronics that may be scrambled, still the same problem. Any ideas? Suspect brains are scrambled...I know mine are...
SOURCE: Washer doesn't agitate
sounds like your washer went mellow on you(doesn't get agitated, right)?
ok. enough humor.
sounds like there's a problem with the motor/belt/control board in that order
Posted on Mar 13, 2008
I had the same problem and ended up replacing the control board which solved it. Contact Westland Sales at 800-356-0766 ext. 5 for tech support.
Posted on Jun 02, 2008
My washer won't work after we moved it into a new house, and I found a fuse in the floor beside it but couldnt find anywhere it would go. Is the fuse from the washer?
Posted on Nov 02, 2008
SOURCE: doesnt agitate or spin.
Mine is 1 1/2 years old and this worked for me
unplug from power for at least 30 seconds
turn the dial to spin but don't pull out
plug back in to power and open and shut completely so switch is engaged solidly 11 times in 15 seconds.
pull out knob to turn on
This should clear a error code.
hope it helps!
Posted on Jul 30, 2009
This has happened to us also. Our machine is 27 months old. I just had a non-GE repairman out and he showed me the mutilated belt. I was wrapped around the pulley. He said that the pulley had to be out of wack in order for this to happen because the belt looked in great condition (besides being in 3 pieces). Then the metal wheel (don't know the official name) is now warped and had gouged 3 grooves into the cheap plastic outer tub. So badly that it went thru to where the water is. So NOW, I have a big piece of scrap metal in my basement. I need a new outer tub, pulley, belt and at least 2 hours of labor. So a bill of 4-500$. I think GE can take this hunk of metal! But of course, GE has to send out their service man to inspect it. So I have to pay another service fee. They need to scrap this model and possibly others. What a waste of a whole lot of money. NEVER again.
Posted on Oct 20, 2009
Above is a service manual this will show you how to troubleshoot and repair.
Posted on May 04, 2010
Tips for a great answer:
Mar 04, 2011 | GE WJRR4170BT
Hope this helps you...Jim...Please leave a comment...Thanks!
LEAKS ALL THE TIME Is your GE washer leaking all the time, even when not in use? If so the problem is the fill hoses or the valve. Look behind the washer to see if water is coming from the hoses. If not, take the cover off to the control panel. Once off, you should see if the water valve and if there is leakage - it needs replacing (if it is leaking). This is the most popular water valve for GE top-loading washers made after 1995 and the part number is WH13X86 Order Here. . Note that some models have a water valve with more than two coils. In this case, you will need to order the valve by model number at AppliancePartsPros.com Buy Fill Hoses Here.
LEAKS DURING FILL CYCLE Is your GE washer leaking during the fill cycle? If so the problem may be in the valve. Follow instructions above, only this time start the fill cycle before looking at the valve.
If your washer overflows with water during fill cycle your problem is the water level control or the water valve. If you must cut the water off from the house plumbing to stop the water then there is no need for testing, just replace the water valve. First, you need to turn on the washer. The washer should start to fill with water, now cut the washer off and on repeatedly (note to yourself whether the water turned off every time). If it does cut off every time you cut the washer off, then it's most likely in the water level control. If it keeps running after you cut the washer off then, the water valve is bad and needs replacing. (Note that the valve can stick intermittently so it still may be bad if it passed the test) Water valves can be purchased at AppliancePartsPros.com
If the water valve doesn't stick in the first test then you need to check the water level control. First, remove the front of washer (insert butter knife between the top and the front pushing on the clips) then look on the side of the tub and you should see a tube attached to a box. Remove the tube (make sure all the water is out of the tub) look in the tube to see if is stopped up. Often it will stop up near the end. If it is, you can clean it out with a toothpick. Once it's clean, reinstall it and your washer is fixed. If the tube is not stopped up reinstall the tube. Now set the water level control on the lowest setting and start filling the washer with water. If the water stops when the tub is approximately half full (this varies with every model) turn it up to the next level (you may have to reset it). Repeat until the tub is full. If at any the water level gets above the last row of holes in the tub, unplug the washer. If the water stops running when you unplug the washer, replace the water level control. If the water doesn't stop, turn the water off at the wall then replace water valve. Water level contorls and water valves can be purchased at AppliancePartsPros.com . LEAKS DURING WASH Is your GE washer leaking during wash? If so the problem is the tub seal (seals around the transmission where it goes through the tub), drain hoses (including the tub to pump hose) or the pump. First take the front off the washer (insert butter knife between the top and the front, pushing on the clips) then start the fill cycle. Now start watching until you see a leak. If the leak is coming from the tub seal, the transmission needs to be replaced (note that changing the transmission is expensive and takes special tools, so you may consider replacing the washer). If the leak is coming from the drain hose or the pump you need to replace it. If you don't see it leak at all, your soap may be the problem. To check this fill the washer with water and the amount of soap you normally would use. Then start the washer and watch the tube coming from the left back of the tub (the overflow pipe). If soapsuds come out of the overflow pipe then try cutting down on your soap or switch to another brand. This may fix your problem. These parts can be purchased at AppliancePartsPros.com
LEAKS DURING PUMP OUT Is your GE washer leaking during pump out? If so the first thing you should look at is the drainpipe (to your house plumbing). Fill the washer with water, and then turn it to spin and start it. Now while it's pumping, look at your drainpipe if water backs out (it may not back unless you have soap in the tub), then the problem is in your plumbing. If it doesn't, follow the same steps as above in "leaks during wash." Only this time watch for leaks during pump out as well.
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