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No matter how I clean it according to the manual I cannot get the dark line to disappear on our fax machine copies

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  • Sharp Master
  • 1,362 Answers

The dark lines are caused by these things so check.

the thin strip of lamp dirty, or a light is bad
the drum has a dark toner ring around it, change
the fuser is dirty or is bad

Posted on Sep 17, 2008

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  • 2072 Answers

SOURCE: vertical dark line on copies

That is comming from the scanner. If cleaning it well does not help, then it is one of the segments in the CCD assembly within the scanner that is the problem. That would requiring replacing tha scanner .
it could be a small scratch on that screen also.
Only thing you can try would be use some rubbing alcohol and a regular piece of 20 pound copy paper to clean the scanner glass/screen vigorously.

Posted on Mar 21, 2008

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Posted on Jan 02, 2017

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1 Answer

Sent faxes not printing clear


Per Brother's User manual,
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_IntelliFax_4100_4750e_5750e_EN_98.PDF

Clean the machine’s interior and the primary
corona wire of the toner cartridge This is a common cause for your printing/copying problem. This should solve your issue. Best of luck.
Greg

May 20, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

I get a dark line in the middle of the pages


Dust in the scanner, clean the scanner line inside the refill  compartment

Mar 06, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Dark vertical lines


You have to clean the scanner.Open the dock feeder area,and make sure the scanner glass is clean sometimes the glass look clean but just a smaal dot on the glass can cause a line.Clean also the white area above the scanner.The white area above the scanner help for shading operation of the mchine.Make sure you clean with a sullotion that can remove ink but not damage plastic.

Feb 18, 2009 | Brother FAX-8070P Plain Paper Laser

1 Answer

Cartridge dumping toner? dark copies.


Check the drum- if there is any lines or ghost images replace it if not its problem with fixing unit.

Be sure that you cleaned your copy glass.

Pls. send the model of your machine.The G3 is fax protocol

Nov 25, 2008 | Canon - SUPER G3 FAX BOARD-T1 (0450B002AA)

2 Answers

Transmitted pages are too dark, practically unreadable :


I suspect your scanner unit is going bad or it is extremely dirty.

Making a copy gets same result as when you send.

Nov 01, 2008 | Brother FAX-8360P Plain Paper Laser

1 Answer

Vertical dark line on copies


That is comming from the scanner. If cleaning it well does not help, then it is one of the segments in the CCD assembly within the scanner that is the problem. That would requiring replacing tha scanner .
it could be a small scratch on that screen also.
Only thing you can try would be use some rubbing alcohol and a regular piece of 20 pound copy paper to clean the scanner glass/screen vigorously.

Mar 21, 2008 | Brother MFC-970MC Plain Paper Thermal Fax

1 Answer

Dark line


If the line is not on your recived faxes then you need to clean the area the paper passes over when sending. any marks could cause this.

Mar 19, 2008 | Brother IntelliFAX 2600 Fax

2 Answers

Drum? glass? on faxphone?


try this take out drum( toner) clean machine see if there is a thin strip of glass on bottom inside the machine. make sure it is clean, this will give you black lines if dirty.

here is the manualit can guide you better, look for the troubleshooting and maintenance section

http://www.retrevo.com/s/canon+b640++manual?rt=tr&p=http%3A%2F%2Fwww.usa.canon.com%2Fcpr%2Fpdf%2FManuals%2Fb640_ug.pdf

good luck

Dec 07, 2007 | Canon FAXPHONE B640 Plain Paper Bubblejet

1 Answer

Copies here and recipients faxes: dark, lined


How long has the drum been in there?
try this:
1-take out toner, look and see if it is ok. do you see stripes on it?
2- look at the drum are there any black rings on it? ( you did not specify white or black lines)
3- where the glass is on the opposite side ( the part you lifted to clean the glass, look at it standing from the back. you will see a white metal plate with some springs in it if you touch it. this is the reference that the fax has if there is/are a black dot on it it will give you a black line clean carefully. if it is scratched use white out to cover and make white again.

For the darkness try making a copy in photo mode if it is still too dark change drum.

Dec 07, 2007 | Canon FAXPHONE B640 Plain Paper Bubblejet

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