Question about Maytag Neptune Washer

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Maytag Neptune Washer MAH3000AWW

Hi,
I have a Neptune Washer that I purchased in 1997 or 1998. I had the door lock problem, the serviceman replaced the control board and other than that have had no problems with the machine. A couple of days ago I started the machine, it began filling with water and after about 30 seconds it shut down completely. I turned it back on and it quit again. I checked the control board and nothing looks burnt. I took the front panel off and checked the fuse on the motor control board and it appears to be OK. I then proceeded to remove the JP4 connector, started the machine on a 6 hour delay and could not hear the motor start at all. Since I heard nothing it seems as if the motor is dead? I thought perhaps that when I had started the cycle, it began to fill, and when the motor should engage to spin the drum as the water is filling, that because the motor wasn't working it just shuts down the machine? If this is the case, should I replace the motor and motor control? Just the motor? Should I continue on with the voltage test on the motor control board first? What should I try next? Your help is greatly appreciated.

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  • Contributor
  • 7 Answers

This is out in cyberspace Cant remember what or where. Do a search for "Maytag Neptune shuts off"

Posted on Feb 18, 2009

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the dr
  • 447 Answers

SOURCE: Maytag Neptune m/n MAH3000AWW burnt R11 resistor

STOP
There is a short in the door lock (very, very common problem )
Go to ebay and search neptune washers and im sure youll find a site i was selling a kit to repair this. If you cant find it let me know ill look .

Posted on Jan 18, 2008

dh1200s
  • 335 Answers

SOURCE: where is the jp4 connector?

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Blue,Red Yellow and two White wires on the connector. It.s not labled on the Control Board or Plug from what I can see.


Posted on Oct 06, 2009

  • 311 Answers

SOURCE: My maytag neptune MAH3000aww washing won't go into

most common issue with these is the door lock assy. You need to remove the control panel and check the R11 resistor on the board most likely it will be burnt. This was a common issue a few years back. If the R11 resistor is burnt you need to replace the door lock AND control board or your problem will occur again.

Hope this helps _MJ_

Posted on Jan 31, 2010

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Maytag Neptune Front Load Washers No Spin Problem


A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

on May 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune mah3000aww washer. It cycles then sits at the end of spin, does not go off. then the door will not unlock. I turn to off, push off button. it is anyones guess if it opens


Possible that the door lock is not actuated to open after the end of the cycle and could be jammed. try using a degreasing spray like WD 40 and if there is any issue with the lock.
check this link: door lock

Jul 05, 2012 | Maytag Washing Machines

1 Answer

My maytag neptune MAH3000aww washing won't go into


most common issue with these is the door lock assy. You need to remove the control panel and check the R11 resistor on the board most likely it will be burnt. This was a common issue a few years back. If the R11 resistor is burnt you need to replace the door lock AND control board or your problem will occur again.

Hope this helps _MJ_

Jan 31, 2010 | Maytag Washing Machines

1 Answer

Hi just got a set neptune model mah3000aww the


your main control board and the actual lock,
open the three screws on the top of the control board..
you will see the machine control
without disconnnecting the wires , inspect the board as closely as uou can your looking for physical burn on the board,,,, this usually takes place on the lower left area of the board
there you will see a burnt resistor, r-11
you will need to replace that control http://www.appliancepartspros.com/partsearch/model.aspx?model_id=46137&diagram_id=692382#d692382

the board is 138.00
you will also need to replace the wax motor lock above the door

but is sounds like you just bought them
do you have a wrrenty of sdome kind
if you wish to make the repai let me know i will walk you through it it prety easy but can be tricky

Oct 28, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune washer MAH3000AWW


order the wax motor kit and replace parts from the internet. there are plenty of videos how to do this. it does require minor soldering and a little mechanical aptittude.

Dec 30, 2008 | Maytag Neptune Washer

1 Answer

Kent


take the four screws out of the dispenser on top of the machine. take the door and front panel off the machine on both sides there is a 5/16 bolt that holds the lid down take them out lift the lid now you can see the lock mach

Dec 20, 2008 | Maytag Neptune MAH5500B Front Load Washer

3 Answers

My washer Maytag Neptune Model MAH3000AWW not working. After push the START button, the "ON" led just light up 3-5 sec then turn off


my washer Maytag Neptune Model MAH3000AWW not working. After push the START button, the led just light up 3-5 sec then turn off

Aug 21, 2008 | Maytag Neptune Washer

1 Answer

Maytag Neptune m/n MAH3000AWW burnt R11 resistor


STOP
There is a short in the door lock (very, very common problem )
Go to ebay and search neptune washers and im sure youll find a site i was selling a kit to repair this. If you cant find it let me know ill look .

Jan 18, 2008 | Maytag MAH6500 Neptune Front Loading...

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