Question about Toshiba PC Desktops

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I have just bought a toshiba laptop serial no 48129311K and i cannot get the chicony webcam to work properly sometimes it will work then other times when i have had the computer off it tells me the camera is being used by another program or is not plugged in i do not have the time to keep reseting the computer please can u help with this problem Regards lyn

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Hello,

Did you scan your laptop, i guess you have been infected by virus, try scanning your laptop maybe can resolve the issue. please try AVASt antivirus. you can download it from here. http://www.precisesecurity.com/computer-antivirus.htm

If not resolved, then try to uninstall the driver of your camera and restart you laptop and reinstall again the drivers.

may this help.
please don't hesitatate to ask again if ever.

melnavz

Posted on Sep 17, 2008

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This could be a problem with the driver, unistalling and reinstalling the driver could probably resolve the issue. But if this doesn't help, there's an existing issue with microsoft wherein the webcam stops working or simply doesn't work after a while. They released a hotfix on their website that you might want to try to download and patch your windows with. The problem description might not be the exact same error that you are getting but it's worth a try. I've tried this patch on a number of issues that isn't included on the description. This is also a bit safer than downloading other patches from unknown third-party websites since it is coming from microsoft themselves. Just click on the hyperlink below or copy and paste it on your address bar if it is not available.

http://support.microsoft.com/kb/931812

Posted on Sep 17, 2008

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I will look and see if i can dig around. I have not downloaded MSN yet. Like I said, yahoo and sightspeed (another piece of video software i tried) end up freezing the camera and posts a message that...


I'm assuming you have the Chicony version of this webcam, since it is a Toshiba. If you can later post the model number of the laptop you are using and what OS is has, that would be helpful.

Here are three things you can try.

1. Go to Start, and type "msconfig" in the search box, and hit enter. Click on the "Startup" tab, and look in the list of things that start up when your computer does. If you see anything to do with "Chicony" or "Toshiba", uncheck them. Restart, and see if Yahoo can access the camera.

2. Go into "Add/Remove Programs" in the Control Panel. Look for Toshiba's Chicony software, and hit 'Change' (Not uninstall!). See if the software can be reset.

3. Go to Toshiba's website, and search for your model laptop. In the support section for driver downloads, check to see if there is an updated version of the software for the camera, or an updated version of a driver for the camera itself. If so, download and install.

Hope one of these three works. If not, get back to me with the model number and I'll see what I can do.

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