Question about Toshiba Computers & Internet

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I have just bought a toshiba laptop serial no 48129311K and i cannot get the chicony webcam to work properly sometimes it will work then other times when i have had the computer off it tells me the camera is being used by another program or is not plugged in i do not have the time to keep reseting the computer please can u help with this problem Regards lyn

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Hello,

Did you scan your laptop, i guess you have been infected by virus, try scanning your laptop maybe can resolve the issue. please try AVASt antivirus. you can download it from here. http://www.precisesecurity.com/computer-antivirus.htm

If not resolved, then try to uninstall the driver of your camera and restart you laptop and reinstall again the drivers.

may this help.
please don't hesitatate to ask again if ever.

melnavz

Posted on Sep 17, 2008

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This could be a problem with the driver, unistalling and reinstalling the driver could probably resolve the issue. But if this doesn't help, there's an existing issue with microsoft wherein the webcam stops working or simply doesn't work after a while. They released a hotfix on their website that you might want to try to download and patch your windows with. The problem description might not be the exact same error that you are getting but it's worth a try. I've tried this patch on a number of issues that isn't included on the description. This is also a bit safer than downloading other patches from unknown third-party websites since it is coming from microsoft themselves. Just click on the hyperlink below or copy and paste it on your address bar if it is not available.

http://support.microsoft.com/kb/931812

Posted on Sep 17, 2008

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Posted on Jan 02, 2017

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How to turn on my built in ebcam


Many Toshiba laptops, including Satellite, Portege and Qosmio models, feature built-in Chicony-brand webcams. The Chicony webcam can be problematic, especially when running a 32-bit version of Windows Vista. Microsoft has released an update that will correct problems with starting the webcam after terminating "Sleep" mode. Users may also have to install the appropriate driver or webcam software to correct webcam problems.
Dark or Black Webcam Image Problems b> Toshiba laptop owners may have problems with the webcam displaying as dark or completely black a few seconds after the initial image appears or immediately after engaging the webcam. Users should ensure that the webcam indicator light is engaged. If not, users should run the "Camera Assistant Software" to turn on the webcam. Low light can cause the webcam to power off and to display a dark image. Users can tweak the light and contrast by manually increasing the lighting in the room or by turning on "Night Mode." If these steps do not correct the dark image problem, users may have to reset the webcam itself, reinstall the "Camera Assistant" software. b> Webcam Problems After Terminating Sleep Mode b> Toshiba laptop owners with Windows Vista (any 32-bit edition) installed and the Chicony webcam may have problems starting the webcam after restoring the laptop from "Sleep" mode. "Sleep" mode powers down a number of hardware components in the laptop. The webcam is capable of entering a non-operating system-induced sleep mode when it is not used for an extended period of time. After the user engages Windows "Sleep" mode and wakes the laptop, the webcam may give error messages such as "Locked by another application." This webcam problem can be corrected by installing a Windows Hotfix, which is also included in Vista Service Pack 1 (SP1). Webcam Problems After Upgrading Windows Vista
Toshiba Satellite laptop owners may opt to use the Microsoft Anytime Upgrade to upgrade to Vista Ultimate. After doing so, the Chicony webcam may stop working and report a "Please turn on the camera" error message. Users can correct this problem by reinstalling the Chicony driver. b> Webcam Problems on Linux b> Linux users who own Toshiba laptops with the Chicony webcam should install the Linux UVC Driver to make the webcam functional. The webcam may not work without this driver. b> Grainy or Blurry Webcam Image b> The Chicony webcam can produce grainy or blurry images if the user does not remove the protective film that covers the external webcam interface.
http://download.cnet.com/2000-20_4.html on the home page you should see a search tab just type in what you are looking for IE: webcam name webcam driver you might have to try a few times to get it right software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html Windows XP/Vista/7/8 It might take some time being a freeware driver solution note: it will find all of your outdated drivers this is a free driver solutions this will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer Hope this helps
b>

Jan 20, 2013 | Toshiba Satellite Computers & Internet

1 Answer

I have a Toshiba Satellite P205-S6237 with a built-in Chicony USB 2.0 camera, I cant get it to work, need help


Many Toshiba laptops, including Satellite, Portege and Qosmio models, feature built-in Chicony-brand webcams.


The Chicony webcam can be problematic, especially when running a 32-bit version of Windows Vista.


Microsoft has released an update that will correct problems with starting the webcam after terminating "Sleep" mode.


Users may also have to install the appropriate driver or webcam software to correct webcam problems.


Dark or Black Webcam Image Problems


Toshiba laptop owners may have problems with the webcam displaying as dark or completely black a few seconds after the initial image appears or immediately after engaging the webcam.


Users should ensure that the webcam indicator light is engaged.

If not, users should run the "Camera Assistant Software" to turn on the webcam.


Low light can cause the webcam to power off and to display a dark image.

Users can tweak the light and contrast by manually increasing the lighting in the room or by turning on "Night Mode."


If these steps do not correct the dark image problem, users may have to reset the webcam itself, reinstall the "Camera Assistant" software.


Webcam Problems After Terminating Sleep Mode


Toshiba laptop owners with Windows Vista (any 32-bit edition) installed and the Chicony webcam may have problems starting the webcam after restoring the laptop from "Sleep" mode.

"Sleep" mode powers down a number of hardware components in the laptop.


The webcam is capable of entering a non-operating system-induced sleep mode when it is not used for an extended period of time.


After the user engages Windows "Sleep" mode and wakes the laptop, the webcam may give error messages such as "Locked by another application."


This webcam problem can be corrected by installing a Windows Hotfix, which is also included in Vista Service Pack 1 (SP1).
Webcam Problems After Upgrading Windows Vista

Toshiba Satellite laptop owners may opt to use the Microsoft Anytime Upgrade to upgrade to Vista Ultimate.


After doing so, the Chicony webcam may stop working and report a "Please turn on the camera" error message.


Users can correct this problem by reinstalling the Chicony driver.


Webcam Problems on Linux


Linux users who own Toshiba laptops with the Chicony webcam should install the Linux UVC Driver to make the webcam functional. The webcam may not work without this driver.


Grainy or Blurry Webcam Image


The Chicony webcam can produce grainy or blurry images if the user does not remove the protective film that covers the external webcam interface.

http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE: webcam name webcam driver you might have to try a few times to get it right

software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours


http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html

Windows XP/Vista/7/8


It might take some time being a freeware driver solution

note: it will find all of your outdated drivers

this is a free driver solutions

this will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you

want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated

Some webcams and programs require additional software, although that should be installed with the webcam if things are right.

But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date.
But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.

Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10).
http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer

Hope this helps

Nov 15, 2012 | Toshiba Computers & Internet

1 Answer

Web camera not working


Many Toshiba laptops, including Satellite, Portege and Qosmio models, feature built-in Chicony-brand webcams.


The Chicony webcam can be problematic, especially when running a 32-bit version of Windows Vista.


Microsoft has released an update that will correct problems with starting the webcam after terminating "Sleep" mode.


Users may also have to install the appropriate driver or webcam software to correct webcam problems.


Dark or Black Webcam Image Problems


Toshiba laptop owners may have problems with the webcam displaying as dark or completely black a few seconds after the initial image appears or immediately after engaging the webcam.


Users should ensure that the webcam indicator light is engaged.

If not, users should run the "Camera Assistant Software" to turn on the webcam.


Low light can cause the webcam to power off and to display a dark image.

Users can tweak the light and contrast by manually increasing the lighting in the room or by turning on "Night Mode."


If these steps do not correct the dark image problem, users may have to reset the webcam itself, reinstall the "Camera Assistant" software.


Webcam Problems After Terminating Sleep Mode


Toshiba laptop owners with Windows Vista (any 32-bit edition) installed and the Chicony webcam may have problems starting the webcam after restoring the laptop from "Sleep" mode.

"Sleep" mode powers down a number of hardware components in the laptop.


The webcam is capable of entering a non-operating system-induced sleep mode when it is not used for an extended period of time.


After the user engages Windows "Sleep" mode and wakes the laptop, the webcam may give error messages such as "Locked by another application."


This webcam problem can be corrected by installing a Windows Hotfix, which is also included in Vista Service Pack 1 (SP1).
Webcam Problems After Upgrading Windows Vista

Toshiba Satellite laptop owners may opt to use the Microsoft Anytime Upgrade to upgrade to Vista Ultimate.


After doing so, the Chicony webcam may stop working and report a "Please turn on the camera" error message.


Users can correct this problem by reinstalling the Chicony driver.


Webcam Problems on Linux


Linux users who own Toshiba laptops with the Chicony webcam should install the Linux UVC Driver to make the webcam functional. The webcam may not work without this driver.


Grainy or Blurry Webcam Image


The Chicony webcam can produce grainy or blurry images if the user does not remove the protective film that covers the external webcam interface.

http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE: webcam name webcam driver you might have to try a few times to get it right

software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours


http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html

Windows XP/Vista/7/8


It might take some time being a freeware driver solution

note: it will find all of your outdated drivers

this is a free driver solutions

this will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you

want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated

Some webcams and programs require additional software, although that should be installed with the webcam if things are right.

But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date.
But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.

Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10).
http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer

Hope this helps

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3 Answers

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Hi,
sounds like driver related problem, download this tool: Driver Update Software for XP Vista 7 8 update your drivers, and won't be any problem.
Jim

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Are you sure the driver of camera supported windows 7 ? Or try the latest driver for Vista.

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Windows 7 is a brand new OS from windows your webcam may not have a compatible driver for this version of windows as of now.

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1 Answer

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Windows Vista has compatibility issues with many webcams because the ACPI is different; need to know the make/model of your webcam.

I am assuming you have a Chicony USB 2.0 Webcam made by Toshiba...

CHICONY USB WEBCAM DRIVER

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1 Answer

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The operating system have a problem corrupted so you can re install your windows by upgrading.

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