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My 2g iphone isnt being recongised by my laptop it says USB not recognised. The cable works with other Ipods and I can only charge the phone via electricity when its turned off. Pls help

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  • twilsoncrow Sep 19, 2008

    Other USB devices work on the laptop ks
    I will try and work out how to reinstall itunes on my computer.


    Thanks


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To isolate if there's something wrong with the laptop, try to plug in other usb devices on all of the usb ports. if other devices works, then you need to reinstall Itunes on your computer and get the latest version. and of course, Iphones only work on USB 2.0 ports.

Posted on Sep 17, 2008

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My iphone won't sync with itunes. it did at first but now keeps coming up with an error I have an original iphone, never been jailbroken or any such thing, and can not currently get it to sync with itunes...


Recharge
Make sure iPhone is charged. Connect to a USB port and look for the lightning bolt battery icon in the upper right. If you don't see this icon, then iPhone is not charging. The battery will charge to 80% in an hour.
Note: If you put your computer into sleep mode while iPhone is connected via USB, iPhone may not charge.


This screen means to keep iPhone connected so it continues charging. Please note:
If iPhone is not sufficiently charged it will not show up in iTunes
Use a high-power USB port such as the one on your computer, or use your iPhone AC adapter.
Don't use the USB port on your keyboard because it is a low-power port and iPhone will not charge.
Make sure you are using USB to charge. Accessories that use FireWire to charge are not supported with iPhone.
If you see the red part of the battery image flash three times and then the screen goes black, it means that iPhone is not receiving power to charge.

If the above steps dont resolve follow the following steps :
Retry with a different USB port.
Note:
Don't use the USB port on your keyboard because it is a low-power port and iPhone will not charge.

If the above steps dont resolve follow the following steps :
Restart

Try restarting iPhone. To turn it off, press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone on, press and hold the Sleep/Wake button until the Apple logo appears.

Does iPhone appear frozen or stuck? Try pressing and holding the Home button for at least 6 seconds to close a frozen application. Then try restarting iPhone again.

Note: If that doesn't work, try restarting your computer.
If the above steps dont resolve follow the following steps :
Reinstall

Reinstall iTunes 7.7 or later.
Get the latest version of iTunes (7.3 or later) from http://www.apple.com/itunes/download/

Thanks.

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