Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Error message My Kenmore Elite Trio, model 795.7756 or 7757 has an error message simply reading ER IF. No pressing of buttons, or combination thereof changes anything. Also, the ice maker has stopped working although it is turned on. Can anyone help? I cannot pull the refrigerator out to unplug and reboot it, thus I don't know what to do. Thank you.

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  • gravyblast Oct 05, 2008

    Rebooting has thus far done the trick, but waiting several minutes truly was the key. When I simply unplugged, waited about 20 seconds, then replugged, the Er IF came back on within a couple hours.
    Thank you, huuum!
    Also, thanks to Rstynls for correctly identifying that it is the icemaker fan triggering the error message. It is not noted anywhere in the owner's manual, but the tech guy at Sears confirmed what you said.

    Appreciate your help...

  • rwilson27 Nov 07, 2008

    I have the exact same problem with the exact same model (795.77563600). It has been doing this for a while now. Now the whole thing froze up, then started defrosting. The bottom freezer doesn't work, nor does the top.

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Hello gravyblast.
Welcome to Fixya.


You said, your Kenmore Elite Trio, model 795.7756 or 7757 has an error message simply reading ER IF. No pressing of buttons, or combination thereof changes anything. Also, the ice maker has stopped working although it is turned on.
Can anyone help?
I cannot pull the refrigerator out to unplug and reboot it, thus I don't know what to do.

Try tripping the breaker off for 5 minutes and then see if this method resets the system?
Do not turn it back on for at least tree minutes. That's why I said, Five!!!

Lets see how it resets while I look your fridge up.
Write back. Huuum
7:11 pm eastern standard time . I'm here!

Posted on Oct 03, 2008

  • Neil Golan
    Neil Golan Oct 05, 2008

    BRAVO GRAVYBLAST!!!!!!!!!!!!!!!!!!!!!!!
    Huuum


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ER IF = malfunctioning icemaker fan

Posted on Oct 05, 2008

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Unplug refridgerator and replug to reset er ff message to 0 and 23 turn icemaker off in my case to stop noise in icemaker my ice maker only makes noise but still functions and might be on its way.

Posted on Jan 03, 2009

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1 Answer

Refrigerator warm, display blank but freezer still works


The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.*#$^

Feb 21, 2010 | Kenmore 24.8 cu. ft. TRIO Bottom Freezer...

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Kenmore Elite trio Error 15


This is an error code for the icemaker fan motor.
If the control does not see a signal coming back from the fan motor you will get this error code.
Please see the image below from the service manual that explains the ER IF error code.

http://media.fotki.com/1_p,wkbwtkdqbqkgrkkxgtqsskgwtqkq,vi/ktfgsrbbdxktrrwffdr/1/1303472/5961857/image18067img-or.jpg

The ER IF code indicates a failure of the icing fan.

You may notice slower ice production but the other fans should be okay.

You can select the ultra ice option and see if the fan toggles on.

The fan or the control is bad.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Nov 06, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

We have the kenmore elite trio bottom freezer refrigerator model 795.7756 - we have error message ER IF, we know the ice maker will not come on and have tried resetting it. How can we get the icemaker to...


This is an error code for the icemaker fan motor.
If the control does not see a signal coming back from the fan motor you will get this error code.
Please see the image below from the service manual that explains the ER IF error code.

http://media.fotki.com/1_p,wkbwtkdqbqkgrkkxgtqsskgwtqkq,vi/ktfgsrbbdxktrrwffdr/1/1303472/5961857/image18067img-or.jpg

The ER IF code indicates a failure of the icing fan.

You may notice slower ice production but the other fans should be okay.

You can select the ultra ice option and see if the fan toggles on.

The fan or the control is bad.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 01, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

We have a Kenmore Elite Trio that keeps giving us an error message in the electronic window of er dH


The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Aug 30, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Kenmore Elite Trio Error Message ER DH


This is a refrigerator manufactured by LG and is well known for this type of malfunction. There should be two 1/4 inch screws on the outside of the freezer drawer tracks near the front that will allow you to pull out the entire door assembly. Once this is done and the unit is fully defrosted and unplugged, there are a couple/few screws in the back freezer panel. Once the panel is removed, this part is located on the upper right side of the evaperator coils. It is sometimes wedged in tigtly but should pull out with a good tug. Unplug the white harness, remove defective part and reverse this process. Good luck and happy shopping for the shoes.

Aug 25, 2009 | Refrigerators

1 Answer

Error Mess. Er IF


icemaker fan

Jul 25, 2009 | Refrigerators

1 Answer

Kenmore Elite Refrigerator error er dh


The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 21, 2008 | Kenmore 24.8 cu. ft. TRIO Bottom Freezer...

1 Answer

Error Code Er FF


ER FF - found in another post = Error Freezer Fan. Removed freezer back panel (inside freezer), defrosted ice build up around fan. Error message gone for now. Easy fix at midnight - 20 minutes. Will be looking into ice-up cause.

Jul 02, 2008 | Kenmore 73502 / 73504 / 73509 Bottom...

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