Couldn't find my exact Kenmore yet on your site. Model 565.6050.9990. Built in 1999.
Has worked flawlessly since purchased. Today while heating cup of coffee, went completely dead. I'd like to look for fuses behind user panel as mentioned on the site. Can I remove the display without removing the shroud?
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If it went dead almost
immediately after pressing the Start pad, that's usually a shorted
high-voltage capacitor. See here.
If it went dead
several seconds after pressing the Start pad, that's usually a
high-voltage transformer. See here.
it goes dead or blows the breaker (or GFI) when you plug it in or open
the door, then there's a problem with a door switch or door switch
mount. See this file.
You can find
exploded views and order parts by entering your model number (from the tag in or on the unit) at the Sears
BUT once you have the
part number from the Sears site, you can often get the parts
should also be a "mini-manual" (tech sheet) hidden inside the unit
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting, testing, and locating
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
to help you with free advice and we'd appreciate your thoughtful rating
of our answer.
My husband took the unit off the wall looked down into the fan and found a dead mouse keeping the fan from spinning. We removed the dead mouse cleaned up the area. Turned on the oven. The fan worked perfectly. Then he rehung the microwave.
Does the digital display light up at all? Is it completely dead? Are you sure it has power? Have you tried another outlet? If the outlet is good and the unit is completely dead, the internal fuse may have blown. You can try to take the cover off (with the unit unplugged) and look for a blown fuse. Try replacing the fuse with an EXACT fuse of the same rating. Try plugging the unit back in again and see if the unit comes back on. If not, you may have a power supply issue or defective Magnetron.
Please let me know what you find and we'll go from there.
It's likely a bad magnetron or maybe the high-voltage transformer.
If it's within the warranty period of the magnetron (5 years or less), I would call Sears.
In my professional opinion, no one should work on a microwave unless they are fully informed and aware of the deadly hazards and necessary precautions.
If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk
You can find helpful exploded view diagrams and order parts by entering your full model number (without the suffix) here: http://tinyurl.com/gv383