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Frige not cold

Our fridge is not cooling at all. We have a kenmore side by side. i cant find the model #. The fan is on and the compressor is making noise. The lifgr is on to. I turned up the thermostat thinkinf that would help..it didn't. Thanks for your help! model# 253 546 62405. The frig part does not get cold... spoils food, but freezer works. Been on the phone for hours speaking to the network of Sears/Kenmore Tech's to honor the 5 yr warrantee - free of charge - written in the owners manual and a sticker on the Refrig. I'm second owner, as this is a 2005 model. ( 3 yrs old). Bottom line it will cost me $251.oo to get a Rep to Service this problem --that will buy me the Exxxtended Warrantee which will cover the condensor cost, they said they think thats the problem. $ 75. to do a walk in your door service call to diagnoise why frig is not keeping cold. Or I'll have to pay parts & labor a condensor separtly ....
What part of: 5 yr Warrantee = Free of Charge, in writing does Kenmore/Sears honor?
-First call I got a appt. in 3 weeks - free of charge
-second call - no no, you must by the extended warranty to cover the condensor costs.
any suggestions?

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Check in the freezer back wall for frost might be defrost problem or if it has a thermistor it might not be working opening is your freezer 0 or below? 5 year warrant on compressor and sealed system read fine print on papaers if you still have them.may also be in defrost computer board if its a defrost problem

Posted on Sep 17, 2008

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The compressor is a football-sized case with no apparent moving parts. It's on the outside of the refrigerator at the back near the bottom. If it is humming or making a continuous noise and your refrigerator is still not cooling, there may be a more serious problem with one or more of several different components, we recommend contacting a qualified appliance repair technician for further help.

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Regards:
VOTIT

Don't forget to rate;

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