Hi chrisgard576 you have physical damage.The manufactures are very strict on physical damage. You may be able to get it fix at a repair center. If you got the phone from Best Buy or A local carrier. Now you can go a computer repair shop. They may fix it for a fee. You can call Sony and see if they have a local repair center that will fix the phone for a small fee. I have friends who where able to fix theirs phones but it not easy. The parts are a little pricey.
I’m happy to help further over the phone at https://www.6ya.com/expert/ronald_e152e07e272e4f27
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