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Even with a new battery, the battery will NOT take a charge, Laptop will not work unless plugged in to the wall.

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Ok then it is an internal problem. You can have the laptop serviced. How long have you owned the laptop? Please don't request more help until I have gotten all the information necessary to assist you properly.
Thanks,
Lee

Posted on Sep 17, 2008

  • Lee A.
    Lee A. Sep 18, 2008

    one thing you may need is a new AC power cord. It could be the cord
    itself that is bad. If you can find someone elses to try that may help.
    The other thing that it could be is the internal recharging circuitry.
    It is one or the other. First I would try a different power cable. If
    that doesn't help you will need to get your laptop serviced. If you
    have a moment to accept and rate this solution
    appropriately it would be greatly appreciated.

    Thanks,

    Lee

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