Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Jenn-Air side by side you already answered once!

I hope this is going to docjoh again! Regarding our unit that isn't giving us any water, we checked the tube to see if it was frozen and it doesn't appear to be. We then pulled out the unit, unclamped the water line to see if water was getting to it. Some ugly brown water came out. Could the filter be too dirty and triggered the water off for some reason.? I know that is doubtful, but we haven't changed the filter for a while. There is no light on suggesting that though.

Could the motor be out? No ice is making either. Maytag wants $89 to come out and diagnosis this and with a handy husband, we just want to check everything we can before we spend the money.

We really appreciate your help!

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Hi thanks, it could be the water valve at the back of the fridge a fridge with a water dispenser and ice maker has 2 solenoids on 1 valve 4 wires if you don't have a water dispenser just the ice maker then olly 1 solenoid 2 wires you can check by using an old electrical cord install on cord the connectors you see on the valve disconnect the wires that are there now and install cord you just made up disconnect fridge before you do this if the water comes out with this new cord you need a ice maer if it does not. replace the water valve thanks the appliance doc

Posted on Sep 17, 2008

  • john gagnon
    john gagnon Sep 26, 2008

    hi again if you haven't changed your filter i would do that. it helps the water valve stay cleaner thanks

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