We had a storm blow through three days ago and the electrical power to our house blinked off and on a few times throuought the day, though we never completely lost power. The ice maker hasn't worked at all since. We don't even hear water going into it. Could a surge have fried the freezer circuit board?
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Re: Whirlpool Gold Ice Maker Quit Working
IF THE FRIDGE IS COOLING AND FREEZING WITHOUT AND HASSLE THEN YOU DONT HAVE A PROBLEM WITH YOUR CONTROL BOARDS.ALSO IF THE WATER IS STILL COMING OUT THE WATER SIDE OF IT.YOU NEED TO LOCATE THE WATER VALVE AND CHECK IF THE VALVE TO THE ICE MAKER IS NOT BLOWN THAT MIGHT BE THE CAUSE OF THE FRIDGE NOT MAKING ICE.
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Three things could be wrong:
Solenoid switch where the water comes into the unit has gone, this control the flow of water into both the ice maker and the water dispenser.
If the switch is good and then you need to check your filters, sometimes inside the door top right. or on one of the corners on the bottom front.. You should be able to unscrew them with you hands.. make sure water is off behind unit or where ever your shut off is at.
One last thing.. check for kinks in the water line behind the unit if it was pulled out lately.
Is it your ice maker, or possible the blades that crush the ice or dispense the cubes? What can happen in the latter case is that during the storm the ice melted and pooled in the cutter mechanism. Then, when power was restored, the blades were frozen solid. To fix, investigate taking out the cutter mechanism and letting it thaw and drain. Then reinstall and use frequently for the first few days to prevent refereezimg.
There are a couple or three ways to test your ice maker and dual water control valve to identify the location of the problem. By looking at what the ice maker did on its last cycle or the lack of a cycle will help a lot. If ice maker has old cubes then the ice maker has not cycled and that tells me that the ice maker has been turned off or it has become defective. Another test is to pour tap water into the empty slots if there was not old cubes there. Allow the water to freeze and if the ice maker cycles and dumps the cubes into the ice container that would indicate a defective dual water valve=> 4389177 Water Valve Kit- Double Outlet The first three numbers of your model tells me it was made by Whirlpool and that tells me that removal of the front cover of ice maker you have test points. If me knowing what I know of ice makers I would be prepared to change both ice maker core=> 2198597 Ice maker - Replacement Below is a short You-Tube ice maker help tutorial by the Appliance Assistant that can be very helpful. Should you have questions please ask, Thanks, Sea Breeze
First, the water valve at the bottom rear of the refrigerator may have failed. You didn't mention if there is a water dispenser and whether or not this is still working. This valve pumps water to the icemaker and water dispenser when the control unit of the icemaker calls for water. Also, there could be a blockage in the line which brings the water to the icemaker.
The other possibility is that the part of the icemaker controls which calls for water from the valve has failed. If this has happened, it would likely be more cost effective to replace the icemaker unit.
I have the same model. This has happened to me several times (usually when the door was kept ajar without notice). Simply open the door, take a common hairdryer and blow at high speed (hottest also) all around the area of where you can feel the ice in the tray, but hasn't dumped yet. It will usually take about 5-8 minutes of consistently moving back and forth around that area. What has happened is the lines bringing water to the trays have frozen over. When you "thaw" them out, the ice made will dump in about 45 minutes. When you hear the ice fall, you will know it's in working order again. I have NOT heard this is a "flawed" icemaker, only that it is hypersensitive to freezing lines when a door is left ajar. In your case, to prevent this from happening again. If you shut the icemaker off again, make SURE you turn off the source of the water feed BEFORE you turn off the ice maker. By doing this, the lines will empty as it makes it's last tray of water. Try that - very confident it will fix your problem!
You may have a problem with the computer control board in the ice maker. Try this. Turn off the icemaker for about 2 minutes.
Turn on the ice maker and press the clear button. Press and hold this button for 12 seconds to get it to force extract. This will confirm that the motors will work and push the ice cubes out. Afterwards, let it run by itself. If it still doesn't make ice, you will need to replace the icemaker.