Question about Avaya 700340193 Corded Phone

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Avaya phone not working

Single Avaya phone not working. no dial tone. Switched out with a another Avaya phone that was working & this phone also does not work from the same line.

Check line with a none network phone & got a dial tone.

Does anyone have a solution to the problem?

Paul O'Toole

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  • Carl Navarro
    Carl Navarro May 11, 2010

    What system are you plugging the 18D into and are you using a 4 conductor base cord?



    Did you plug the phone into the port right at the cabinet?



×

1 Answer

Yes, check the wiring. Sounds like the blue pair isnt working at that jack.

What happens when you plug that phone into the extension port of the system?

Posted on Sep 17, 2008

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I have been using Avaya for the past 6 months. I have faced similar problems. May be you can try connecting the phone in place of another IP phone and check if the problem persists. This can isolate the problem whether it is with the phone or the network.
For your reference I shall provide with the online manual.
http://support.avaya.com/elmodocs2/2410/16_300133_1a.pdf

And if you arn't able to find the solution in there, the probably you need to contact tech support.

Good luck !!!

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