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Kitchen Aid fridge Mod# KSRS25ILSS02

Not cooling on fridge side, freezer side o.k.

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  • 2 more comments 
  • Jerry Kerns Sep 17, 2008

    Fans are working, no obstructions

  • Jerry Kerns Sep 17, 2008

    Well now the freezer side is not cooling

  • Jerry Kerns Sep 17, 2008

    cut power, reconnected after 1 hr. motor runs,fan runs, lights work, not cooling.

  • Jerry Kerns Sep 17, 2008

    Thank you for your help

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  • 6,966 Answers

Hi,

Initially, pls try to verify if the blower fan is working. Its function is to draw cold air from the freezer side and vent it to the fridge side. Additionally, pls check if the air pathway is block or obstructed. Pls post back results of checks.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Sep 17, 2008

  • 2 more comments 
  • Louie  Role
    Louie Role Sep 17, 2008

    Hi again and appreciate the quick update.

    I understand fans are working and no obstructions, sorry and pls bear with me is the airflow strong?


  • Louie  Role
    Louie Role Sep 17, 2008

    A common failure with this series/models is the Air diffuser assembly, often, this diffusers tend to be stuck in the closed position (or partially closed) prevent sufficient cold air from the freezer to blow to the refrigerator area.

    Additional insights may be sourced from here.

  • Louie  Role
    Louie Role Sep 17, 2008

    Again appreciate the update.

    This is a completely different problem. Initially a couple of possibilities:


    • faulty thermostat;

    • faulty compressor;

    • refrigerant leak;

    • stuck in defrost mode.
    Things to check:


    • does the motor at least run?

    • does the interior light works?
    Initially, pls try:


    • unplug from the mains for at least an hour. This of course would mean that food stuff and other perishable items should be temporarily moved to another cold storage/fridge.





  • Louie  Role
    Louie Role Sep 17, 2008

    If the motor runs, the compressor should be pumping the refrigerant around the system. If even the freezer is not cooling, possibly:
    refrigerant leak;
    clogged tubes (condenser/evaporator);
    compressor problem.
    Unfortunately you would need an onsite qualified professional to determine above stated possible problem.


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