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My carrier heating and cooling unit gives out heat in the winter but when it gets very cold outside it produces frost all over it can you tell me what causes this. Thanks

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Is this a heat pump.

Posted on Sep 17, 2008

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I have a Rheem heat pump/air handler; it draws 2.9amps with only the fan running, 13amps when the heat pump is running and 38amps with the heat strips on. My question is why the unit draws that many amps...


Sounds like it must be about a 2.5- 3 ton system. The 13amps has to be the compressor draw -normal. and 38 on the strips- normal. 2.9 fan -normal.

You may want to check your wiring to see where the outside unit gets its power. Theres nothing inside that can draw 13 amps. That almost has to be the compressor power wire.

Jan 27, 2011 | Air Conditioners

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My upstairs heating is blowing cold air. The air handler in the attic is running but no heat. Down stairs is fine, I get heat


Question: Is your heat produced by a furnace? (If so-- what kind of fuel?)
Or is heat produced by Air Conditioning nits working in reverse-- called Heat Pumps?

If Heat Pumps, You realize that when it gets very cold outside, there is not much 'heat' out ther, to get the heat from outside temperature, right?

Sometimes the out-door coils will freeze up, and you get even less heat then--

Please tell us more-- so we can take the clues you give us, and we'll trouble shoot the problems as best we can remotely, like this-

Mack B

Jan 26, 2011 | American Standard Air Conditioners

1 Answer

Will not put out heat


Remember, for an air conditioner to PUT OUT HEAT-- (as HEAT PUMP) -- there has to be some HEAT outdoors, to make the process work...
So-- ask yourself-- How cold is it outside?
How cold was it outside, the last time that my AC worked good as a heat pump?


Possibly the coil outside is all frosted up?--

Shutting it off, and letting the outside coil defrost might help-- but-- the basic law of physics still stands: To get heat inside-- there has to be some heat outside! (Likely your unit won't give you much heat inside, when it is below 50 -- or for sure-- below 40 degrees outside!)

Give us a few temperature readings- inside and out, and then gives us clues as to what is running, and what is not-- maybe we can trouble shoot deeper. Is the compressor running?-- does it sound like it is actually working-- or just running-- sort of like 'running but not really WORKING'?

Let us know--

Mack B

Jan 18, 2011 | Samsung Air Conditioners

1 Answer

REPLACED BOTH ELEMENTS GOT HOT WATER FOR 1 SHOW THEN IT GOT COOLER AND COOLER AND NOW ITS COLD ONLY?


Find a reputable HVAC contractor to do a room by room analysis with heat and cooling loads calculated and units sized and duct requirements and compare to what you have.

The air not being cold is not necessarily an indicator of anything malfunctioning. High efficiency units for instance don't produce cold air.

Since you have had someone look at it, the duct work may be collapsed which restricts air flow or uninsulated which warms up the supply air. Either one is a possibility. Any Cox Cable guys been stompin' around your attic lately? Wouldn't be the first time.

Usually, when the air coming out of the vents is not cold enuf it's because your freon level is low. Probably leaking, but they can usually recharge the freon and it will work for a while. Try another repair company and see if they can recheck the freon level.

We have a high efficiency unit and it produces cold air, so I don't know what previous poster is referring to. Air conditioners are supposed to blow cold air.

Sorry, to tell ya but it is normal if the outdoor temperatures are much below 45 degrees. Below 45 degrees there is little heat outdoors for the heat pump to grab to heat the home so it will run 24/7 and blow cool or cold air. Below 45 the temp of the air coming out the vent will decline and you will get no heat from the heat pump itself as you near freezing.

Your emergency heat or auxiliary heat is electric strip heat. But it only kicks in during normal operation if the temp in the house drops 3 degrees below the setting. (some tstats if can be 5 deg.) Otherwise the heat pump will blow cool or cold air the rest of the time if it is too cold out.

To prevent it from running all the time and blowing cold it is recommended if the temp outside is falling below 45 degrees you should just switch to the emergency heat setting, which shuts the pump outdoors off, and just heat with the electric.

But if there is no heat outside the heat pumps will blow cold. They are the cheapest and most efficient forms of heat but only as long as the outdoor temp is above that 45 deg..

I'm guessing that if you haven't experienced this you live in some place with moderate winter temperatures like in Northern Florida and rarely get very cold winter temps like the freezing you have seen there recently.

It will likely blow much warmer when the outdoor temp rises.


Aug 02, 2010 | Air Conditioners

1 Answer

Heat comes on when the temperature setting calls for cool.


getting heat in the cooling mode leans toward the reversing valve in the outside unit. it changes the flow of refergerint so that the hot air you get outside in the summer is blown inside in the winter. another possibility is that the reversing valve isn't getting 24v check to see if you have 24v at O and C either at the t-stat, furnace, or the outside unit. if you check at the furnace rember the safty switch for the lower door if that switch is open you will have no power. i would look at the t stat first if you have 24v there go to the outside . 24v present outside will mean a bad valve or board, no 24v means a bad or broken conection in the control wire between the stat and the outside unit(usally the orange wire)

Jul 10, 2010 | Carrier Air Conditioners

2 Answers

Is it normal for fan on outside unit to be on while on heat mode


Yes, it is normal with a heatpump, you run the outside unit in cooling and heating.
It is also normal when the outside unit goes into defrost for the outdoor fan to shut off during the defrost mode and to see steam coming out of the outside unit, while it's melting the frost or ice, then the fan will come back on.

Jan 06, 2010 | Carrier XHB123D X/Y Series Heat/Cool Air...

1 Answer

Only blows hot air inside


Set thr thermostat to AC instead of HEAT.

Dec 29, 2008 | Carrier 36KCARMS Air Conditioner

2 Answers

Hi- Can not tell if my unites are straight cool / heat or a heat pump.


if you look inside the condenser unit outside,see if you see the big reversing valve,if not it is a straight cool,heat, the heat strip ins in the air handler so you would have to take the side panel off and look for the heat stripe,my the way heat pumps also have a aux.heat stripe just in case it does not get cold enough outside,hope this helps you-mike

Oct 25, 2008 | Carrier 38CKC042 Air Conditioner

1 Answer

Non-working outside unit


If your unit is blowing heat inside and it's not a heat pump. It will be most likely electric heat in your case.
Sounds like you have a split unit meaning the condenser is outside and the cooling and the heat features are inside or under your home.If your Rudd is a heat-pump the outside unit will cycle/blow cold air outside in winter and hot air will cycle/blow outside during the summer season. Now, if for some reason the heat  is not coming on inside the house, would be the only reason that you would need to be concerned. Being a heat relay or breaker of could cause that problem. Hope this helps you, Sea Breeze 

Oct 27, 2007 | Ruud UBHC Air Conditioner

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