I have a whirlpool conquest that keeps making ice, overfilling the bin and falling inside the freezer. I have even turned the switch off, but it continues to make ice. What can I do? I have had problems with it not making ice in the past, but never this one.
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The ice will melt during the defrost cycle. Make sure your freezer is cold enough, at least -5, preferably -10. also, if your freezer is not full of food, put some milk jugs full of water in there to take up space. This will keep the temp colder when the compressor shuts off for the defrost cycle. if there is too much empty space, there is not enough mass to stabilize the temperature and keep it cold.
We will need to check the voltage at the auger motor while depressing the dispense switch. If all the other features work on the dispenser panel while I would consider checking the voltage going to the motor. Some auger motors are in areas where water causes the voltage to be shorted by constant moisture. We will need to remove the panel and simulate what you have done on the outside but this time we need to see if the voltage has been altered or if the auger motor itself is defective. Sea Breeze
Ice maker has adjustment on right side of power head. If ice maker is inside on upper left, you can remove white cover from it and the adjusting screw in on right. Turning counter-clockwise will decrease fill by 1/2 to 3/4 of ounce. Sounds like a small amount, but ice make only uses 4 ounces per fill. If this does not fix, try replacing fill valve. If ice maker ice bin is in the freezer door, you have to remove cover to ice maker in the top of freezer. Ice maker is screwed into top of freezer and need to be removed to take off cover to adjuster screw. same procedure for reducing water flow time as above.
check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice, OR cause the thaw-freeze cycle resulting in chunks. Check your door seals and thermostat, repair/replace as necessary.
check if there is ice in the ice maker, see if there is water coming in to the ice maker. maybe a water problem or a solenoid problem...if there is no ice in the ice maker...try to pour manually a cup of water on the ice maker and empty the ice bin so that you can observe if the ice maker is working if there would be ice in the bin after an hour. if there is ice, then a water problem is most likely to look at. i hope the freezer is working perfectly..
OK, there's two possible issues but you have to figure out what is happening. Does the ice maker continue to make ice forever and would fill up the whole freezer section in time OR does the ice maker just "over make" ice that overfills the bin which then falls out? If the ice maker just keeps making ice you need the motor module replaced but if it can be turned off by moving the lever up then you need the "modified lever assy." that is on our service bulletins.