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Having installed Roxio Creator 10, I get a recurring message: "RoxMMTrayApp Module has encountered a problem and needs to close." Etc. It occurs even when I am not editing with that software. When it occurs while I am editing, of course, it closes; and I have to start over. When trying to burn, the message occurs, and the burning is aborted. So why does the message keep showing up? And how can I get rid of the ******?

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  • buyersteve Oct 21, 2008

    roxmmtrayapp module has encountered a problem and needs to close.... I still can't get rid of this, things were working fine with Roxio until now? I uninstalled Roxi 10 and reinstalled and the same happens.
    I'm running XP SP3. Can anyone help?




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ROXIO Multi Media Tray Application Module Has Encountered a problem and needs to close.

This Means ROXIO Creator 10 Try Application Encountered an error.

And since it happens while burning a disc

You should

1. Uninstall ROXIO Creator 10 , and reinstall it to make sure nothing is corupted.

2. If you still get the same problem it's time to check your intire system for errors.

This can mean you will need to take trouble shooting steps.

1. Use another burning program to see if you can burn without errors.

2. if you can burn fine with another burning program like NERO then chances are
you have an incompatability with ROXIO Creator 10 and should consult the documentation
to see if your drive is actually supported by it.

Do these things weed hopper and all will be well with you.


Posted on Sep 17, 2008


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