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Even when not editing with Roxio Creator 10, I get the message: "RoxMMTrayApp Module has encountered a problem and needs to close." Etc. Why?

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Seems to be a common problem with other users also. Something is crashing when windows starts up. Try disabling it at startup like shown here at . If that doesn't fix it, it might just need an update. Check out for updates to your software.

Posted on Sep 16, 2008


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    Roxio message: "RoxMMTrayApp Module has encountered a problem and needs to close." This message plagues my editing and burning. What's the prob?

    Are you using a stand alone copy, or are you using the one integrated into windows?

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    Sep 16, 2008 | Computers & Internet

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    Having installed Roxio Creator 10, I get a recurring message: "RoxMMTrayApp Module has encountered a problem and needs to close." Etc. It occurs even when I am not editing with that software. ...

    ROXIO Multi Media Tray Application Module Has Encountered a problem and needs to close.

    This Means ROXIO Creator 10 Try Application Encountered an error.

    And since it happens while burning a disc

    You should

    1. Uninstall ROXIO Creator 10 , and reinstall it to make sure nothing is corupted.

    2. If you still get the same problem it's time to check your intire system for errors.

    This can mean you will need to take trouble shooting steps.

    1. Use another burning program to see if you can burn without errors.

    2. if you can burn fine with another burning program like NERO then chances are
    you have an incompatability with ROXIO Creator 10 and should consult the documentation
    to see if your drive is actually supported by it.

    Do these things weed hopper and all will be well with you.


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    All The Best,

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