Question about HSM 125.2hs Shredder

1 Answer

HSM 125.2hs Begins feeding then stops

This is an HSM 125.2hs shredder. When paper is fed into the unit it begins moving forward, stops, and then reverses. The top red led will go on and stay on until I turn it off and on again. The unit is oiled and I have opened it and cleaned it out. There is nothing that appears to be caught in unit but it acts as if it is jammed. It will reverse without a problem.

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Contributor
  • 35 Answers

There are three things that cause this problem.
1. a gear is broken which will cause only one cylinder to rotate.
2. on the non-driven side (opposite side of the gears) there is a electromagnetic sensor that rotates with the shaft. It detects rotation and overload. If this is out of place or damaged it will cause this symptom.

Posted on Feb 24, 2009

  • Shred Pro Jun 28, 2011

    I had the same problem and the circuit board above the electromagnet was the problem. The small black capacitor was bent and had to be lined back up with the magnet on the shaft. It took a bit of tweeking, but works like new now.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Have a NOVITECH paper shredder- PS-026/B2. When slide switch is moved to ON it starts shredding and won't stop automatically until switch is returned to OFF


Nov 20, 2014 | Shredder Office Equipment & Supplies

1 Answer

How do you fix the Shredstar PS817c that is stuck in reverse?

If you want to try to resolve the problem yourself I suggest you use their Customer Service to help answer your question: Online Service Portal HSM of America

Jul 11, 2014 | HSM 1030 shredstar PS817C Medium-Duty...

1 Answer

Shredder is jammed and I've removed as much paper as I can. It won't go forward, or in reverse.

check and mak sure the eye is not blocked this will happen more if you use a paper that has a sticky back

Oct 24, 2013 | HSM ShredStar X5 Shredder

1 Answer

How can I clear a paper jam on a hsm securio b32 shredder when the reverse function does not clear it

On most shredders ideal unjamming would be by trying the reverse, if that fails there's 2 options: 1 - opening the unit by removing screws (usually 5) and using small narrow flat screwdriver carefully clearing out all the stuck paper/cardboard from in between two rollers, but be carefull and make sure the power cord is NOT plugged into wall socket. 2 - without dissassembling the unit spray some WD-40 into the shredders feed opening and let that cardboard soak for a while. WD-40 will soak into cardboard and any stuck paper and will loosen it, you might need to spray couple of times allowing to soak in between sprays, but this definitely does the trick. Once sprayed 2-3 times allowing to soak for at least 10 minutes between sprays simply swich the shredder on and use reverse and all stuck paper should come out. Be advised after unit was cleared you must use some spray oil to protect the blades. Once oiled allow unit to run in reverse for at least 2 minutes, the swich it off. 15-20 minutes later your shredder will be good as new!! Hope this helps ;)

Oct 16, 2013 | HSM SECURIO B32 Shredder

1 Answer

My paper shredder wont turn off

Shredders have sensors that tell it to turn on. Usually the there is a spring loaded button/sensor in the middle of the slot that you feed the paper in. Once the sensor button is pushed down, it thinks a piece of paper is being fed in and begins to turn the blades.

If your shredder won't stop running, I think the sensor button is stuck in the down position.

1) try pushing the reverse button for a while to see if it clears the problem.

2) if not, then unplug the shredder. Find the button/sensor near the middle of the shredder slot and with a tweezer, try removing any clogged scraps of paper near the sensor button to get it to pop up fully.

3) I've never seen a shredder with more than one sensor in the middle but if yours has more, make sure they are all in the popped up position when there is no paper in the shredder.

4) Plug the shredder back into the AC outlet and try it again. Good luck

Aug 08, 2010 | Office Equipment & Supplies

1 Answer

HSM AMA 125HS-6 Starts to shreed and abuptly stops. Red light comes on next to a circl symbol.

Thickness of papers is too much. Feed only 1-2 pages at a time.

To clear, pull paper back out. Run reverse, then forward, then feed 1 page at a time using a clean edge.

Sep 13, 2009 | Office Equipment & Supplies

1 Answer

Hsm 225.2 jerks in & out 2-3cm and wont eat paper!

try oiling the cutters...this helps out with the shredding of paper...also make sure properly mounted on bin, try resetting the shreddar, unplugging it and then plugging back in...check to make sure no paper or anything stuck in shreddar and make sure no broken gears..if this doesn't work and your shreddar is under warranty it would be a good time to call the warranty company

Apr 13, 2009 | HSM 225.2hs Shredder

2 Answers

Only runs in reverse

This is an issue with the paper feed sensor usually located in the center of the paper feed slot. If it is mechanical you need to jiggle switch in and out to free possible interference behind switch (piece of paper or debris) if it is an electronic sensor you more than likely have a bad sensor or pc board. You will need to contact manufacturer for any further assistance.

Mar 16, 2008 | Tech Solution TS-4500 Shredder

Not finding what you are looking for?
HSM 125.2hs Shredder Logo

Related Topics:

441 people viewed this question

Ask a Question

Usually answered in minutes!

Top HSM Office Equipment & Supplies Experts

Andrew Taylor
Andrew Taylor

Level 3 Expert

19050 Answers

ray gallant

Level 3 Expert

50296 Answers

Tom Chichester

Level 3 Expert

41774 Answers

Are you a HSM Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides