This is an HSM 125.2hs shredder. When paper is fed into the unit it begins moving forward, stops, and then reverses. The top red led will go on and stay on until I turn it off and on again. The unit is oiled and I have opened it and cleaned it out. There is nothing that appears to be caught in unit but it acts as if it is jammed. It will reverse without a problem.
There are three things that cause this problem.
1. a gear is broken which will cause only one cylinder to rotate.
2. on the non-driven side (opposite side of the gears) there is a electromagnetic sensor that rotates with the shaft. It detects rotation and overload. If this is out of place or damaged it will cause this symptom.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
On most shredders ideal unjamming would be by trying the reverse, if that fails there's 2 options: 1 - opening the unit by removing screws (usually 5) and using small narrow flat screwdriver carefully clearing out all the stuck paper/cardboard from in between two rollers, but be carefull and make sure the power cord is NOT plugged into wall socket. 2 - without dissassembling the unit spray some WD-40 into the shredders feed opening and let that cardboard soak for a while. WD-40 will soak into cardboard and any stuck paper and will loosen it, you might need to spray couple of times allowing to soak in between sprays, but this definitely does the trick. Once sprayed 2-3 times allowing to soak for at least 10 minutes between sprays simply swich the shredder on and use reverse and all stuck paper should come out. Be advised after unit was cleared you must use some spray oil to protect the blades. Once oiled allow unit to run in reverse for at least 2 minutes, the swich it off. 15-20 minutes later your shredder will be good as new!! Hope this helps ;)
Shredders have sensors that tell it to turn on. Usually the there is a spring loaded button/sensor in the middle of the slot that you feed the paper in. Once the sensor button is pushed down, it thinks a piece of paper is being fed in and begins to turn the blades.
If your shredder won't stop running, I think the sensor button is stuck in the down position.
1) try pushing the reverse button for a while to see if it clears the problem.
2) if not, then unplug the shredder. Find the button/sensor near the middle of the shredder slot and with a tweezer, try removing any clogged scraps of paper near the sensor button to get it to pop up fully.
3) I've never seen a shredder with more than one sensor in the middle but if yours has more, make sure they are all in the popped up position when there is no paper in the shredder.
4) Plug the shredder back into the AC outlet and try it again. Good luck
try oiling the cutters...this helps out with the shredding of paper...also make sure properly mounted on bin, try resetting the shreddar, unplugging it and then plugging back in...check to make sure no paper or anything stuck in shreddar and make sure no broken gears..if this doesn't work and your shreddar is under warranty it would be a good time to call the warranty company
This is an issue with the paper feed sensor usually located in the center of the paper feed slot. If it is mechanical you need to jiggle switch in and out to free possible interference behind switch (piece of paper or debris) if it is an electronic sensor you more than likely have a bad sensor or pc board. You will need to contact manufacturer for any further assistance.