Question about HSM 125.2hs Shredder

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HSM 125.2hs Begins feeding then stops

This is an HSM 125.2hs shredder. When paper is fed into the unit it begins moving forward, stops, and then reverses. The top red led will go on and stay on until I turn it off and on again. The unit is oiled and I have opened it and cleaned it out. There is nothing that appears to be caught in unit but it acts as if it is jammed. It will reverse without a problem.

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There are three things that cause this problem.
1. a gear is broken which will cause only one cylinder to rotate.
2. on the non-driven side (opposite side of the gears) there is a electromagnetic sensor that rotates with the shaft. It detects rotation and overload. If this is out of place or damaged it will cause this symptom.

Posted on Feb 24, 2009

  • Shred Pro Jun 28, 2011

    I had the same problem and the circuit board above the electromagnet was the problem. The small black capacitor was bent and had to be lined back up with the magnet on the shaft. It took a bit of tweeking, but works like new now.

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2) if not, then unplug the shredder. Find the button/sensor near the middle of the shredder slot and with a tweezer, try removing any clogged scraps of paper near the sensor button to get it to pop up fully.

3) I've never seen a shredder with more than one sensor in the middle but if yours has more, make sure they are all in the popped up position when there is no paper in the shredder.

4) Plug the shredder back into the AC outlet and try it again. Good luck

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Only runs in reverse


This is an issue with the paper feed sensor usually located in the center of the paper feed slot. If it is mechanical you need to jiggle switch in and out to free possible interference behind switch (piece of paper or debris) if it is an electronic sensor you more than likely have a bad sensor or pc board. You will need to contact manufacturer for any further assistance.

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