I keep gettig E000001-0010
or E000001 - 0002
the machine will shut down and I have to clear code
Papers are also coming out wrinkled
I have a image class 4570 and have error code E000001 0002 i followed these steps 1) add. funct. 2) pushed 2 & 8, (3)Add. funct. , (4) Copier (5) Clear (6) EER (7) Ok I COULD FIND AN ok BUTTON, PLEASE ADVISE
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Why do you need a Power supply? Neither codes deal with that. The 6751 is dealing with your scanner CCD which is located under the big glass on the right side that large black item. It could be bad or needs a alignment, the second deals with the Black image unit and or toner for black using 3rd party????? or OEM toners. Replace both he black image unit and black toner using OEM not 3rd party. As for jamming where does it jam? When was the last time the draw rollers where clean and or replaced? When was the last time the machine was cleaned, Gradation? and Registration? test done. Image units toned up? High end copier likes this needs to be keep up!!!!!
As for the imprints replace the FUSER UNIT (HOT PART) What color Ink bleeds replace that color image unit.
Turn off the main power switch located inside front door. Then holding down the utility/counter button turn the main power switch on. Close front door you must keep the utility button down also make sure that the sub power switch is on. This is the switch on the side of the control panel. The screen will show TROUBLE RESET touch it see OK then power off. YOU MUST WAIT TEN SECONDS BEFORE POWERING UP AGAIN!!!!!! If the problem goes away OK. If the code comes back you need a Fusing unit High Current Device for the fusing unit. Which will be expensive!!! Sorry :( DO NOT KEEP TRYING TO RESET THE MACHINE THE MACHINE IS TELLING YOU THERE IS A PROBLEM!!!!!
all rinse cycles are filled with cold water to keep the clothes from wrinkling.set up the washer to run with just cold water.start it,if no water comes into washer,shut down your house water valve that fills the washer,take off the cold water hose,stick it in the washer or if there's a sink or where ever and turn on the water,if water comes out of the hose then you need a new water valve on the washer
that is a thermistor error code. there are several causes for this. the thermistors are dirty, the upper fixing roller is damaged or it might have paper wrapped around it, or the connecter on the back of the fixing frame has a hair line crack in it. now you can clear this code if you you think there isn't anything wrong with the afore mentioned items.
you have to get into service mode. first you will have to shut the copier off at the main power switch and turn it back on once the error code pops up on the screen you will need to get into service mode.
you hit the
additional funtions button
then the 2+8 at the same time
then additional funtions button again
once in service mode you will need to follow the following steps
hit the copier tab
then the funtions tab middle of screen across the top
then hit the clear tab
then the err tab and hit the ok button to clear error
now you only have like 30 seconds give or take to get into service mode and to clear the error code before the machine shuts down if you don't get in fast enough dont worry shut the copier off and turn it back on and keep trying till you get in and clear it. trust me it took me several tries my first time i realized this myself.
Look for the error code, that would lead you to the problem area, most likely the fuser assy. needs to be replaced. Do this, Press;
press 2 and 8 (together),
ADDITIONAL FUNCTIONS again,
You should now be in Service mode, if not hit CLEAR twice then repeat the steps above.
the one listed at the top is the error code.(write it down)
You can try clearing the code then reboothing the machine with the right side switch and it might work.
This is how you clear the code, follow all the steps above except the last one (ERR) instead select FUNCTION above then CLEAR then ERR. Turn the machine off then back on again.
If that does not help and you are still having the same problem, you could either call Canon with a service call, call a local technician or get yourself a service manual and with the error code you wrote down above try looking it up or contact us again with the error code. Good luck.
To delay the 3 second shut down and enable the technician to access
service mode; open the front door and pull out the transport unit. Do not actuate front door microswitch.
Press the service mode button, enter " * 4 * ", scroll to error clear
and clear error code. Machine will automatically turn off power after
clear. Power up machine and test. If the power shuts down after error code has been cleared,
the cause of the error has not been corrected. Correct cause of error
code and clear error in service mode.
That is a fuser code. May be a bad heat rod or just need reset. Here is how to reset it.
Enter diagnostics, Here is the procedure.
To enter diagnostics: Hold down ‘0’ while turning on the Power the console will light up. Press ‘Stop/Clear’, the lights will shut off & --- will appear in the display Wait 30 seconds for the optics to complete a self-test before you enter any diagnostic test codes. Never turn off the power before the optics stop moving (or you’ll get a U2 code & possibly some unpleasant noises from the Scan Drive Motor).
Next setp is to use the code to clear the U$ code. *To clear a fuser code:(401) Enter diagnostics, wait 30 seconds for the optics to initialize, enter ‘401’ followed by ‘Print’, then shut down the power & wait 10 seconds before switching power back on.
That will normally clear that problem. Often times when a machine has set for a long time they wont warm up right and pop that code.
Another thing, if you can get the machine to warm up and come ot ready then it pops up a U4. Open that right side door. You will see this silver, looks like a small saw blade. It should be silver, but it will have a lot of ink built up on it, take a soft brush and clean it with that.
Let me know, if hte code 401 doesnt clear it, then the heat rod would have to be replaced. If that happens please let me know and we will procede from there.