Question about Jenn-Air JCB2280HES Side by Side Refrigerator

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Jenn-Air side by side won't give water

My Jenn-Air side by side seems colder in both compartments,but now won't give water. Could the line be frozen somehow?

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Hi thanks for the question yes the small tube that enters the ice maker can freeze up stopping the water flow check this thanks the appliance doc

Posted on Sep 16, 2008

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1 Answer

Water filter location on 22cuft side by side.


The most likely area for the filter on a Jenn-Air is inside and top right hand corner of the fresh food compartment. A Jenn-Air model number looks like this JSD2388AEW Send me your model number and I will send you a Service Manual, Thanks, Sea Breeze

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The water reservoir is located in the fresh food compartment behind your crisper bins.

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Hair dryer is the easiest way to thaw. To find cause: Remove lower grill and disconnect the water line going through the freezer2_bing.gif door hinge. Usually it is a push lock fitting, which requires you to push the ring2_bing.gif on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X10173 water tube heater2_bing.gif. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter2_bing.gif or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.

If water filter or water line/ reservoir is frozen, thaw with a hair dryer. If reservoir is frozen, check to make sure there is no frost on back wall of inside freezer, preventing normal air flow, allowing cold air to enter fresh foods compartment through return air vent at lower back of fresh foods compartment, resulting in freezing of water line / reservoir and possibly food in bottom bin.

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Jenn-air side-by-side water dispenser leak


Check the fill tube to your icemaker and see if it has ice in it or in the fill cup to the icemaker. Most of the time when this problem happens it is the icemaker spraying the water. It could also be a bad module on the icemaker which can get stuck in the fill position and spray water all over the freezer.

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1 Answer

My jenn air side by side has water puddling in the bottom of the freezer section. I turn off the water supply going to the icemaker etc. still puddles. Is their a condensation line that could be clogged...


sounds like a drain clog in the freezer compartment above. remove the freezer rear panel and totally defrost the evaporator area, directly under the evap you see( under all taht ice) a small drain hole that has become frozen over, try defrosting with either a hair dryer( not a heat gun too much heat youl melt everything) or by pouring hot water donw the drain until you get a free flow of water down the tube. after its clear reassemble and you should be fine

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1 Answer

Jenn Air JCD2389 fridge not cold on fridge side


You have plugged the defrost drain line.This is where the water goes to in the bottom of your freezer when it goes through the defrost (removal of ice from the freezer coil) cycle. It sounds like that hole is plugged and now the water/ice has now frozen in the vent that lets air circulate down into your refrigerator compartment. What I usually do in this case is to unplug the refrigerator, empty out the freezer compartment. Usually I also end up either pulling off the back panel or the bottom panel (in the freezer compartment) Looking for that defrost drain hole and thawing it out with a heat gun (be careful of melting plastic) or actually I use a hair dryer. I can sometimes do this also by pouring small amounts of HOT tap water onto it and then sopping/absorbing it away with a sponge or dishcloth. I repeat this until I get the water to go down the drain tube.

Try it and let me know!

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1 Answer

JENN-AIR BLOWS WARM AIR


Hello,

Towards the bottom of the freezer is the water diversion tray for when it defrosts. It is usually made of glass but may not be. Lift that up an see if it is blocked by frozen water ice blocking the cold air vent that recirculates and also feeds into your refrigerator.

If this doesn't help wait long enough and one of the other experts on the site will help you. If it does solve your problem I wouldn't be too surprised as I've seen this so many times.

Well, regards and good luck,
Worldvet

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1 Answer

Water Leak


Sounds like you have a plugged drain line remove thwe bottom drawer and look in the pan see if the little drain hole is frozen over if so use a hair dryer to unthaw and pour a glass of hot water down to make sure it is clear it will go into the pan under the unit if it still wont run free use a Turkey baster to blow out the drain line as something is stuck in it

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1 Answer

Icemaker


You might have a frozen line. Also and this seems more important to you its prob to cold, Trust me to cold of a refrig will cause hollow ice cubes first leading to a frozen line. Clean your coils, if you have another refrig empty out into that, unplug it leave doors open a couple days. If you can get to water line use a hair dryer from a distance defrost line, turn down freezer half knotch 1 full one at maximum. should fix issues, especially if filter already changed. If this all check prob a clogged line, not just frozen.

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