Question about Plantronics Explorer 220 Bluetooth Headset Wireless Headset

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Bluetooth "device out of range or powered off"

I'm trying to pair my bluetooth WEP301 with my ENV2 for verizon. however, it says that "device out of range or powered off", but my bluetooth is on for my phone and the headset itself. i was wondering how to fix this.. i tried many times to connect, but they don't connect. They only pair and doesn't connect.

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  • gnat58 Oct 06, 2008

    One time I got an error message that said "device is busy". Mostly though it just won't connect. I had it working a couple of days ago so I am wondering if it's a faulty device?

  • Anonymous Oct 17, 2008

    My headset will not connect. the same message of "device is out of range or powered off" keeps coming up. Help!

  • Biin Nov 02, 2008

    I have a same problem, could anyone tell how to fix it??

  • olstad Nov 12, 2008

    I've got that same problem, too. SO FRUSTRATING!! It worked great for a week and now this. I can't make it work to save my life. Help!!!

  • Anonymous Nov 14, 2008

    is anyone goona solve this?

  • Anonymous Dec 09, 2008

    I did have the same problem with my LG env and Jabra VBT185z--yeah a pretty cheap thing but, by resetting to factory settings, I was able to connect. However, I did lose my contact list and had to reprogram and call Verizon to be able to identify my phone again. But, the handsfree thing now works!! I had my Verizon back up assistant to restore my contact list--didn't have but a couple pics so it didn't really bother me. Don't think I'd want to do this if I had a ton of pics, videos around.

  • Anonymous Feb 20, 2009

    Same problem with the Jabra SP700 speaker and my Verizon LG phone

  • jancamp Apr 30, 2009

    I have the LG enV2 also and have had a bluetooth device Motorola HS850 that worked for the last 6 months and now all of a sudden doesn't. It pairs but then I get a prompt that the "device is out of range or powered off". I don't want to reset to factory settings and lose my contact list. Any solution??

  • Anonymous Mar 30, 2014

    pairing light on headset keeps blinking red/white, phone shows paired but not connected. tried shut phone, shut headset, scan for device, etc.

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I had lots of trouble too. I thought it was my phone. Well here's what you do. First off remove the device completely from your phone. Turn off the phone and take the battery off so it can re-boot. When the phone is powered back up put your bluetooth in pairing mode and get it back on your phone. It should connect without any problems. Now....here is the trick. When you want to disconnect the device(bluetooth) from your phone don't turn it off on your phone. Shut the actual power off on your bluetooth. The phone will recognize this and disconnect the device. The only thing left on your phone will be the bluetooth icon. Being the icon still on your phone it is still in discovery mode and can overtime use up your battery life searching for a device. This is when you can go to your phone and turn off the bluetooth. On your NV 2 go to your bluetooth menu and just use your left softkeyto turn it off. Now there is no connection whatsoever. And to turn it back on do the opposite. Go to your bluetooth menu and turn on your bluetooth. You will see the bluetooth icon. Now you power up the bluetooth and it will connect as soon as it get the signal. This took me 2 weeks of trial and error and other stuff but I am happy now and I hope this solves any bluetooth problems...

Posted on Jun 06, 2009

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Well, I was afraid of losing all of my contact info & pics to so I turned off my phone & removed the battery for a minute. I put the battery back on, turned the phone on, turned on my bluetooth & it automatically paired & is now working w/no problems! Thanks to everyone for all of the advice/solutions!

Posted on Jun 18, 2009

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Well im15 but i have had this problem before and i have solved this problem for my lg ev2 and it was acually pretty easy.
you see you usually get it to work for the first time and you think hey this is pretty easy and when you go into your menu to turn it off you usually hit "disconect" well after you hit this your headset wont work again so what i did was. i made sure the headset wasnt on and that the phone bluetooth setting was off. after that i deleted all bluetooth settings on the phone and then went into my phone and set all settings to factory settings. DONt WORRY IT WONT DELETE YOUR PHOTOS, CONTACTS, ECT..... then when that is done go to your bluetooth menu and add the headset again now look for now on NEVER disconect the headset just hit the power button on the headset and on your phone screen it should say something like "headset has been disconected" or somthing along the lines. that means that when you turn it back on it should automatically connect. if not go to the bluetooth menu select your bluetooth's name and hit ok or connect... and there you go all solved... this has helped me, my family, my friends, and many others... try it if not try to do a few new things with the menu or just ask your phone provider for a little help

Posted on Nov 28, 2008

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Hey - it worked!! On my phone, I went to Settings and Tools, Phone Settings, Security and then Restore Factory Settings. I didn't lose contacts, pictures, etc. I then paired my headset with my phone just like the first time I did it and it works! Thanks so much for your help!!

Posted on Dec 02, 2008

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1 Answer

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Hello

Turn your bluetooth headset off.
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