Question about Plantronics Explorer 220 Bluetooth Headset Wireless Headset

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Keeps Disconnecting Everytime I turn my blue tooth on it shows on my phone screen that its connected. Then as I'm dialing the phone number it shows on the screen that's its either disconnecting or transferring to phone. It's worked great all along except now. Is this a phone thing?

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Try and re-pair your device with your phone. Here is a quick run down if you don't know.

First, remove the device from your phone's bluetooth list.

Second, and this works for Explorer Series: 220,320, 330, 340, 350 Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue. This will place your device back in discovery mode.


Third, use your phone to search for new devices and add it back to the list.


FYI- ALL listed models passkeys are 0000. (4 zeros)


If this doesn't help the only advice I have for you is 1. submit a help request to Plantronics web site or 2. Get a new device.

Posted on Oct 04, 2008

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Motorola: 1-877-MOTO-BLU for troubleshooting, or www.hellomoto.com
Jabra: 1-800-327-2230 from 8 a.m. to 8 p.m. EST for technical support; or www.jabra.com

I hope this helps.

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