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First, make sure that the Mach Speed Trio Onyx MP3 player is fully charged (if you use a rechargeable battery) or insert a new AAA battery. Then press and hold the Play button for 5+ seconds. This will turn off the MP3 player if it is on.
The most common cause of this problem is the slider switch on the side being in the down(off) position. Slide the switch to the on position and hold the play button for several seconds and it will probably turn on.
You can load video files onto your player by plugging the player into your computer. It should try to autorun at which point you should select view folders.
If it doesn't autorun just go to Start>My Computer>Removable Disk
Locate the VIDEO folder and put your movie files in it without any subfolders. Properly disconnect it from the computer, turn the player on, and press the menu button and select video from the list and play.
Hold the menu button (the m button, in the middle), then it will go to the main menu.
Then click on the music button with the "m" but dont hold it then click the play button and then click the volume button wile the sign next to the bar that tells you how long the song is and how long it takes to get done. check the volume if you have it on pause or stop it will go strait to the record button. try it and if it dont work then srry.
1-Uninstall it from windows device manager
2-turn it off
3-plug it to USB
4-Turn it on again for 5 sec.
5-go to the website of onyx
6-search for firmware update for this type
7-enter the code printed on the back of the device next to the white sticker
8-download an run the firmware
9-within 2 minutes it finhes update
10-unplug the plyaer from USB
11-Plug it again or press play button for 5 sec.
I hope it is usefull.