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We have a xerox 2520, that has a J2 error code. We can't fix a service rep locally.

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  • tommyboy55 Sep 17, 2008

    New toner, drum replacement sounds pricy, our prints are very faint, tried changing setting, no help.

    THanks for the respoence.



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1. turn off XD125f
2. Turn on
3. within 4 seconds press, clear, auto, clear, auto. LED Should go blank,
if not try again
4. use copy quantity keys to enter 24, then push start
5. Again use copy quantity keys to enter 7, then push start
6. turn off
when you restart the cartridge count will be set to zero

I have done this twice and never replaced the drum cartridge.

Posted on Jun 26, 2010

  • megatherion9 Apr 21, 2011

    @ hstrick
    many thanks! super tip!
    it also running on xerox wc 102

  • peter Sep 22, 2011



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J2 normally means the drum life has been exceeded. But the toner may be empty also.

Posted on Sep 17, 2008


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

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Error code is coming in my machine


To enter service mode

1) Press the User Mode key.
2) Press 2 and 8 on the keypad at the same time.
3) Press the User Mode key on the control panel.

And make power OFF and ON.
If not solved..
1.Check connection of the Connectors (Thermistor Connector
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Hope this may help you to get clear.

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How to fix xerox error code 7335 003-344

There is a communication failure at power on between the controller and the IIT. Fixing it can prove to be expensive and time consuming. allow a trained rep to repair for you

Sep 02, 2014 | Xerox Office Equipment & Supplies

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J2, toner low, but powder in toner cartg. Remove

All this means is that your toner is getting low and advising you before it is out completly the it needs replacing.

Dec 15, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

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Hello sir; After replaced drum need to reset the counter,the procedure as follow;
1, press "clear", "Exposure","clear" "exposure" keys.
2, enter 24, press print key.
it should remove J2.

Jan 31, 2009 | Xerox Office Equipment & Supplies

1 Answer

Drum Cartridge XE Series P8 part number 13R553 Printer code J2

With "J2" flashing, press:
1. "CLEAR" button
2. "AUTO" button, then again
3. "CLEAR" button
4. "AUTO" button

Do it fairly quickly. If it's done quickly enough the display goes off. When it does:
5. enter "2" and "4" (see "24" on display)
6. Press "START/COPY"
7. Press "7"
8. Press "START/COPY"

If display doesn't go off repeat steps 1 to 4 but faster, until display is off.

Nov 07, 2008 | Office Equipment & Supplies

1 Answer


J2 means the drum cartridge needs replaced.
Its next to the toner.

Jul 14, 2008 | Xerox WorkCentre XL2120 Laser Printer

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Xerox 8550 showing error code 11,009.46:31197 how do i fix it without paying extortionate xerox callout

  • Check that all system grounds are secured.
  • Check or reseat all connections to the Electronics Module.
  • Check the condition of all harnesses.
  • If the problem persists, follow the procedure below.
  • Check ground integrity for the printer.
    Does the error persist?
    Go to Step 2.
    Reseat all system interconnections and check that the cables are properly dressed.
    Does the error persist?
    Go to Step 3.
    Reset NVRAM.
    Does the error persist?
    Locate the error code below.

    For errors 11, 001.47 and 11,017.45
    Replace the Tray Lift Motor.
    Does the error persist?
    Replace the Electronics Module ( REP 5.0.5).

    For errors 11,002.48 and 11, 016.44
    Check the Option Tray connection.
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    Replace the optional tray.

    For errors 11,003.49 and 11,0014.42

    Replace the I/O Board ( REP 5.0.13)

    For errors 11,004.41 and 11,013.41
    Replace the I/O Board ( REP 5.0.13).
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    Replace the Control Panel ( REP 1.0.9).

    For errors 11,006.43 and 11,015.43
    Replace the Printhead ( REP 2.0.2).

    For error 11,009.46
    Replace the I/O Board ( REP 5.0.13).
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    Replace the Electronics Module ( REP 5.0.5).

    For all other 11,000.4x errors:
    Replace the Electronics Module ( REP 5.0.5).

Apr 09, 2008 | Office Equipment & Supplies

1 Answer

I need help with workcentre XD130df

J2 means the life of the drum has expired.
If replacing the drum does not fix it let me know.
J2 means the drum has met it's 18,000 page life.

Apr 04, 2008 | Xerox WorkCentre XD130DF Laser Printer

1 Answer

J2 Error ? Xerox Pro 215

J2 means your drum needs to be replaced. The life of the drum is expired.

Mar 13, 2008 | Xerox WorkCentre PRO-215 All-In-One Laser...

2 Answers


try this
The following functions will generate a Tech Rep Fault:
  • Error: 30: Belt Home Too long
  • Errors: 12, 13, 14, 15: ATC-YMCK Sensor Fail
  • Errors: 40, 44: Fuser Main/Sub Lamp Temp Too High
  • Enter Service Diagnostics
  • Highlight NVRAM Access and press OK
  • Highlight Clear Tech Rep Faults and press OK
  • Highlight the Tech Rep fault to be cleared and press OK

If you have had the error 3 consecutive times , you do need to send the snippet to the printer to clear the error. The instructions how to do it are in the download.
Other things. You may need to replace the accumulator belt.
You may have toner backed up in the waste auger, you can clean that out and replace the waste bottle.
The plastic tab attached to the cleaning blade assembly was broken, this tab opens the cleaning blade waste assembly when the belt is lowered .
Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. The waste toner from accumulator belt cleaner could not reach the waste bin and jammed the augur. This caused the grinding noise by stalling the accumulator belt motor. This causes an error 30 code to be displayed.
The belt cleaner does come as a separate part 016-1889-00 and is very easy to fit and much cheaper than a new belt assembly.
Error 30 is a Tech Rep fault. After three Error 30's, the NVRAM Clear Tech Rep Faults will need to be reset to be able clear the Error 30 message.

Mar 04, 2008 | Xerox Phaser 7700 Laser Printer

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