I assembled the stroller per the manual and the back wheels are not locking into place. I push the silver wheel axel in when I push the wheel into the hub and it goes into place. But it doesn't lock, we go a few feet and the wheels start to loosen and come off. I am afraid to use the stroller. Am I missing a step? Is there another button I should be pushing? Should I hear or feel it lock into place?
I had the same problem. What worked for me and they don't tell you in the instructions is that when you have slid the mud guards on and into place, you have to push the bottom of the mud guard (the bit nearest to the floor) in from the out side till it clicks! then the wheels went on and locked.
You know the black rear guards you slid on before you are told to put on the wheels - well you need to lock them down properly. Push on the bit closest to the ground until you hear an audible loud click - then put the wheels back on and now they wont come off again.
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Kindly follow the steps below on how to fold the stroller:
Use the ball of your foot to push down on the brake lever, located near the rear wheels of the stroller. Gently push on the stroller to confirm that the brakes are set. Grip the front edge of the stroller's canopy, if present; pull the canopy back towards the rear of the stroller.
Push the tabs securing the ends of the harness straps to the harness buckle. Pull the straps aside and remove the child from the stroller.
Kneel down next to the stroller's front wheels. Locate the locking mechanism set in between both pairs of front wheels. Use the locking mechanism to disable the swivel feature on the front wheels.
Pull the stroller's seat back down to the lowest position; some models may feature locking mechanisms located on the sides of the stroller or built into the handlebar. Lift any latches securing the sides of the stroller in place.
Push the handles of the stroller downward. Push the rear section towards the front of the stroller until the device is fully folded. Clip the storage latch located on the side of the stroller to the side of the handlebar.
I have trouble with this stroller when pushing it over uneven territory like grass or a gravel path. What I have found helps is to lock the front wheels in place (the back wheels would normally already be locked) while pushing it on the uneven ground. You have to steer just by pushing it but it makes the overall pushing easier. When I am on even ground, like a sidewalk or at the mall, I keep the front wheels unlocked.
1 - Remove rear wheel 2 - Remove posi screw from bottom of rear wheel hub assembly 3 - Allow bottom block and spring to fall into palm of hand 4 - Push rear wheel lock bottom down through rear assembly to remove. 5 - Clean wheel lock button and locking plate to ensure free movement. 6 - Clean rear hub and locking button housing with dry cloth. 7 - Apply lubricant thinly in recess to allow free movement of button (dry Teflon spray is best - find it in the laundry aisle of larger supermarkets) 8 - Re-fitting is reverse procedure of removal instructions.
Hi Lisa - It could be that if there is dirt and debris on the wheel axel or inside the connection it would prevent the wheel clicking in properly. Remove both back wheels and give a wash in warm soapy water then dry thoroughly before putting back into place. Does the same side wheel fall off even if you swap the back wheels over? If this is the case it would indicate a chassis problem rather than a wheel problem. If it is the same wheel that always falls off it would suggest a wheel problem. Contact customer services on 01284 413 141 Mon-Fri 8.30-4.30 or e-mail to firstname.lastname@example.org for further advice
You don't mention what make / model you have. Try turning stroller upside down ( without baby in it *-) ) and spin each wheel to see if it runs freely. Try to rock the wheels from side to side to see if there is any play in the axel. On a flat smooth surface do all wheels touch the ground? If the front wheels swivel do they rotate freely without any side to side play? Some strollers have nuts you can adjust others just have Silver domes. Try tightening nuts till wheels get tight then back off just enough so they spin freely try taping domes on tighter using a large socket from a socket set and a hammer so the pressure is around the edge of the dome and not in the centre where it would dent. Silicon spray is the best lubricant for strollers.
You don't mention what make / model you have. Try turning stroller upside down
( without baby in it *-) ) and spin each wheel to see if it runs freely. Try to rock the wheels from side to side to see if there is any play in the axel. On a flat smooth surface do all wheels touch the ground? If the front wheels swivel do they rotate freely without any side to side play? Some strollers have nuts you can adjust others just have Silver domes. Try tightening nuts till wheels get tight then back off just enough so they spin freely try taping domes on tighter using a large socket from a socket set and a hammer so the pressure is around the edge of the dome and not in the centre where it would dent. Silicon spray is the best lubricant for strollers.
If you have problems with your stroller, Call baby trend they will send you new parts, or even get a new stroller. You could take it back to the store first to get the store associates to help you, I know places like toys r us helps assemble strollers.
Alex, You may try removing the wheels, cleaning all dirt and debris from the axel and the wheel, coating both the axel and inside of the wheel with silicone spray. If the axel is badly pitted from the dirt rubbing against it, you can use some emery cloth to smooth it back out before putting the wheel back on.
To remove the wheel, there is a small silver ball on each side of the wheel assembly. This part is located on the part of the stroller where the wheels assemble and the frame of the stroller meet. Push in on this silver ball and pull the wheel assembly off. Sometimes you may need to use a ball point pin to push that ball in so you can get it in far enough. Once you have the old assembly off, the new on will simply snap into the same place. Let me know if this isn't what you needed!
you have to push the small grey release button up again while the wheel is in. now the only way to do that is to push it from the other side. remove the the cover on the opposite side by removing the phillips screw on the inner of the wheel housing . the cover will pop off as there is a spring underneath it, you will see the grey plastic below. slide in the wheel, push the grey plastic up with a screw driver, make sure the wheel is firmly in place, replace the cap and screw it back in place tight.