I have an alternative workaround to downgrading the software version.
This error message tells you that the system is recognising this finger print and it is associated to a computer name different than the one you are trying to log in.
But if you execute "Init --> Programs --> Lenovo Care --> Lenovo Fingerprint software" and you register a different finger print to the one is arising the error (you have ten fingers, haven't you?) and later on you use that alternative finger to log in you will not have any problem.
Well, just take care and not make more than 10 changes of computer name.
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Just in case you can not login using the fingerprint (for example, your finger get paper cut), then you have to use the password, otherwise you can not login. If you need a Windows password removal service, then you can call local computer tech to remove the Windows password. It cost $25 - $50 to remove a Windows password.
This document pertains to the HP
TouchSmart tm2-1000 Notebook PC series.
The fingerprint reader login window is
not detected when the notebook resumes from a Standby, Hibernate, or
powered off state. Additionally, a password cannot be entered because
the flashing login window defaults the cursor to the start of the
dentifying the fingerprint readerA fingerprint reader provides extra security for the PC. The VeriSoft Access Manager by Bioscrypt uses the fingerprint reader to identify the user, and controls access to Windows or other secure systems. Instead of typing a User ID and password, you can move your finger across a sensor to logon or start commonly used applications. Verisoft Access Manager can manage all of your different secure accounts and the required user names and passwords by recognizing your fingerprint.On HP notebook PCs, the fingerprint reader is a small metallic sensor located near the keyboard or display. By swiping your finger perpendicular to the metallic sensor you can logon to the PC, a network, or open a program.
Before you can use the fingerprint reader, you must set up the fingerprint reader by registering your fingerprint with the Access Manager.
Set up the fingerprint reader
To set up the fingerprint reader to recognize a user, the user must have a logon account on the PC and the account must have a password. Multiple users can be registered for the fingerprint reader if each has their own user account.
In Windows, double-click the VeriSoft Access Manager icon in the notification area of the taskbar to open the My Identity window.
Alternately, click Start > All programs > Verisoft > My Identity .
Click Log On to open the VeriSoft Logon Wizard. Click Next to begin.
Enter the User's Windows password in the Password field on the Introduce Yourself page, and click Next .
If you have successfully logged on to Windows, click Finish to close the wizard.
Click Register Fingerprints on the My Identity window, to open the VeriSoft Logon Wizard. Click Next to begin.
Select a finger shown on the hand graphic, and then slowly swipe your finger across the sensor. One of the squares below the hand graphic will change color when the scan is accepted. A message displays if the scan is not accepted.
Swipe the same finger across the sensor again until all four squares change color, then clickNext to register the finger print.
If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen and then click Start Over .
If prompted to register a second fingerprint, click a different finger on the hand graphic, and then repeat steps 5 and 6.
After using the Registration Wizard to registered at least 2 fingers, click Finish .
To set up the fingerprint reader for a different Windows user, log on to Windows as that user and then repeat steps 1 through 8.
After registering your fingerprint you can log off and then use your registered fingers to log on to Windows.
Using Fingerprint reader before registeringIf you swipe your finger across the fingerprint reader before it is set up, the Access Manager opens a logon wizard window and prompts you for informa
If you remember the admin password then you can login with a different credential (i.e. admin credential). Then you can open the finger print application and there is an option to see your old password.
Boot the PC in "Safe Mode"
When the Login screen Appears, an Extra Account would Appear named, "Administrator", open that account & change your account's password..
To boot in safe-mode:
when the PC is booting, press F8 repeatedly until Advance Boot menu Appears, there, select "Safe Mode" option to continue with the above mentioned Step....
somewhere the permissions for the login are not set correctly. If you have a windows disk back up the user settings remove the user and after the restart add the user again and that should do the trick