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Hi there, I have had my Servis M9813W for 2 years now, the other day i went to do some washing and the door would not lock - tried slamming it, turning off the machine but no avail - it will not lock and start - can you help? Joanna Bond

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Unplug it, wait 2 minutes and try again.
Otherwise
5 year parts guarantee, 12 months labour. All Servis appliances come with a full 12 month parts and labour guarantee and an additional 4 year parts warranty (to take advantage of the additional 4 year parts warranty, the guarantee card must be returned to us for registration) which reflects the confidence in our range of products.

All products are extremely reliable and we hope that this guarantee demonstrates that Servis are serious about providing top quality products to the marketplace.

The after-sales service is provided by our own national team of service engineers who are fully trained and only use Servis replacement parts guaranteeing the long life and performance of your Servis product. Contacts Servis Cares Call Centre: 08705 168299 Proactive Repairs: 0121 568 2270 E-mail: proactive.repairs@servisuk.co.uk Replacement Parts: 08705 168299 E-mail: spare.parts@servisuk.co.uk

Posted on Sep 16, 2008

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