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Can not get fi fi on my tx even though I have been getting it for a year

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  • 19 more comments 
  • billegel Sep 16, 2008

    my palm pilot is a t/x. It was working fine until my Verizon modum went bad and they replaced it...big struggle to install and my palm cannot recognize the new address



    bill egel

  • billegel Sep 16, 2008

    I HAVE NOT GOTTEN ANY COMMENTS ON MY WI-FI PROBLEM; HAVE NOT BEEN ABLE TO GET WI-FI SINCE VERIZON INSTALLED NEW MOD....IT TOOK LONG TIME AND NOW MY PALM PILOTS(2) can not pick up wi-fi..can anyone offer help?bill egel

  • billegel Sep 16, 2008

    I HAVE NOT GOTTEN ANY COMMENTS ON MY WI-FI PROBLEM; HAVE NOT BEEN ABLE TO GET WI-FI SINCE VERIZON INSTALLED NEW MOD....IT TOOK LONG TIME AND NOW MY PALM PILOTS(2) can not pick up wi-fi..can anyone offer help?bill egel

  • billegel Sep 16, 2008

    I HAVE NOT GOTTEN ANY COMMENTS ON MY WI-FI PROBLEM; HAVE NOT BEEN ABLE TO GET WI-FI SINCE VERIZON INSTALLED NEW MOD....IT TOOK LONG TIME AND NOW MY PALM PILOTS(2) can not pick up wi-fi..can anyone offer help?bill egel

  • billegel Sep 16, 2008

    I HAVE NOT GOTTEN ANY COMMENTS ON MY WI-FI PROBLEM; HAVE NOT BEEN ABLE TO GET WI-FI SINCE VERIZON INSTALLED NEW MOD....IT TOOK LONG TIME AND NOW MY PALM PILOTS(2) can not pick up wi-fi..can anyone offer help?bill egel

  • billegel Sep 16, 2008

    I HAVE NOT GOTTEN ANY COMMENTS ON MY WI-FI PROBLEM; HAVE NOT BEEN ABLE TO GET WI-FI SINCE VERIZON INSTALLED NEW MOD....IT TOOK LONG TIME AND NOW MY PALM PILOTS(2) can not pick up wi-fi..can anyone offer help?bill egel

  • billegel Sep 16, 2008

    as stated, I have a Palm Pilot T/X...when I try to get on the web it says that it is initializing..obtaining IP address....then it says page you requested can not be displayed...Maybe URL YOU ENTERED CANNOT BE RESOLVED. i HAVE NOT TRIED ANYTHING-IT WON'T LET ME.



    BILL EGEL

  • billegel Sep 16, 2008

    HOW DO i MAKE CERTAIN THAT THE NETWORK CONNECTIONS ARE CORRECT AND WHERE DO I FIND THE CORRECT SECURITY KEY?



    billegel

  • billegel Sep 16, 2008

    THIS LOOKS LIKE IT MIGHT WORK AND i can get into systems, but i see no way to get into palm os devices......i have been fighting this problem for 24 hours...really discouraged.



    billegel

  • billegel Sep 16, 2008

    I AM BACK WHERE I WAS 24 HOURS AGO



    billegel

  • billegel Sep 16, 2008

    still can not get WI Fi on my Palm T/X since Verizon changed mod. Palm can not read wi fi signal

    billegel

  • billegel Sep 17, 2008

    IT IS NOW 9/17/08 AND I NAM STILL LOOKING FOR HELP THAT WOULD ENABLE ME TO GET GET WI-FI ON PALM PILOT T/X. USED TO GET IT, BUT EVER SINCE MY VERIZON MOD. WAS REPLACED MY PALM CAN NOT TALK TO MY LAPTOP. ANY HELP WOULD BE APPRECIATED.



    BILLEGEL

  • billegel Sep 17, 2008

    MY WI-FI MODEMIS A WESTELL MODEL A90-750015-07. IT IS CALLED A "7500" model and it was installed on 9/15/08 after they struggled and changed my wi-fi name. wi-fi used to work anywhere in my home.



    billegel

  • billegel Sep 17, 2008

    turned modem and 2 palm pilots off for ten minutes; turned both on---one listed serveralsited but could not click onto any of them. the other palm pilot said.."system error:timeout. The server is not responding (0 x 1212).2



    billegel

  • billegel Sep 17, 2008

    still no progress and no suggestions for 3 hours-what now?



    billegel

  • billegel Sep 17, 2008

    i can scan about 10 different networks incuding the one i used to use and the one i am now supposed to use; they are are listed, i have attempted to connect with the close ones-it acts like it is initializing and then fails.

    billegel

  • billegel Sep 17, 2008

    more info about not getting a wi-fi signal at home on my palm pilot....I went to a coffee shop that had wi-fi and found that both of my palm pilots fired up right away-no problem. So the problem is with the Verizon moden or in the way that it was installed for me. I called Verizon again (3rd time). They could not help even though they created the problem!!!! I have had wi-fi everywhere in my for more than a year. What can I try next???

  • billegel Sep 18, 2008

    still hoping that some one can help.



    billegel

  • billegel Sep 18, 2008

    I HAVE BEEN TRYING TO GET HELP WITH THIS-TO NO AVAIL. SINCE VERIZON INSTALLED A NEW MODEM (WITH GREAT DIFFICULTY) A COUPLE OF DAYS AGO, THE WI-FI LIGHT IS LIT, BUT I AM NOT GETTING WI-FI ON MY PALM PILOT T/X. I WENT TO A COFFE SHOP THAT HAD WI-FI AND MY PALM PILOT WORKed QUICKLY AND PERFECTLY. VERIZON DOES NOT WANT TO HELP WITH THIS PROBLEM, BUT I AM PAYING FOR WI-FI IN MY HOUSE BUT NOT RECEIVING IT!

  • billegel Sep 18, 2008

    I THINK THAT THIS STRATEGY MIGHT WORK AND I CAN GO TO SYSTEMS, BUT I DO NOT SEE PALM OS DEVICES ANYWHERE SO I AM STUCK ON THE SECOND STEP; I HAVE HIT A BRICK WALL.



    billegel

  • billegel Sep 20, 2008

    Nothing suggested has worked and I am not getting any more suggestions. Guess that there are no experts out there. All I know is that it worked fine before Verizon installed a new modem!!!!



    billegel

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5 Answers

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  • 2,794 Answers

Make sure the wi fi is turned on.
Turn the bluetooth off.
Press the network icon on the bottom of the TX. 
Select scan for networks.
Anything with a lock next to the network name requires a wep password to get in.
If you are trying to get onto a secured network and weren't successful, go to palm.com and get the software update for wireless networking on your TX.

Posted on Sep 18, 2008

  • Tim Babcock
    Tim Babcock Sep 18, 2008

    Whats the make and model of the router you are using on your modem?

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  • Master
  • 928 Answers

Please give more information such as the brand and model of your wifi modem. We cannot give suggestinos on fixing the problem unless we have more information.

Posted on Sep 16, 2008

  • 2 more comments 
  • Thomas Lim
    Thomas Lim Sep 17, 2008

    Ok thank you for the information.



    What you need to do is to find out the wireless name and security of your westell. You can do this by calling up your provider and asking for the information. I ask this because they change the password for the westell so best ask them for the info.



    Next you have to connect to the new name on your PDA. You can do this by viewing the available wireless network and connecting to the new name with the security key that you will get from your provider.

  • Thomas Lim
    Thomas Lim Sep 17, 2008

    If that is the case then that means that some of them are just saved on there. Remove the ones that you do not know about its possible they are just chached on your computer. Did you already confirm your security keys from your provider?

  • Thomas Lim
    Thomas Lim Sep 17, 2008

    If that is the case then the only option is to try first to connect to the Verizon modem using a computer with wireless. this will help you isolate the problem.Well at this point we know its the westell so the computer will just be used to be able to connect with some tweaks such as static IPs on the wireless. Granted you should not need to do this as it should work with the automatic or DHCP IP. Now what you can do is have verizon reset the westell or update the firmware and make sure the security on the westell is just set to WPA and NOT WPA2 as your palm may not support WPA2. Secondly have them change the channel on the Westell to 1 or 11. And make sure you try to connect atleast 10 feet away as if you are too close the signals will bounce.

  • Thomas Lim
    Thomas Lim Sep 19, 2008

    have you already checked if a computer with wifi is able to connect to the router? May I ask if you are seeing my messages?

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  • Expert
  • 399 Answers

Computer
1. Go in to system>preferences>Palm OS Devices, that will open up gnome-pilot.
2. Click the devices tab
3. Click the button that says New
4. only thing you need to change is where it says type, change it to network
5. click close on that window but keep gnome-pilot open, has to be open for it to work
6. run ifconfig and note your local IP address
(mine is right after Inet addr:)

Palm TX
1. make sure your wi-fi is on
2. on the main menu go to "HotSync"
3. change the sync to network
4. under the HotSync logo there is a drop down menu, on there pick "Select PC"
5. go next
6. when it finds nothing click the "other..." button
7. put in the IP address of you computer
8. click done
9. click the HotSync logo to hot sync and you should sync up with Evolution. I am still finding out how to change the program it syncs to

Hope it helps

Posted on Sep 16, 2008

  • masterexpert Sep 18, 2008

    reset the PDA and then try

    hope this helps.

    thanks

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  • Master
  • 6,487 Answers

Can you please inform us the brand and model of your unit and also explain the prblem further so we can help you better with your concern.....

Posted on Sep 16, 2008

  • 2 more comments 
  • Mark Gil
    Mark Gil Sep 16, 2008

    You need to make sure that the settings for your connection on the network is correct, if you're conencting wirelessly to a secured network make sure you supply the proper security key...

  • Mark Gil
    Mark Gil Sep 16, 2008

    If you're connecting to your office network or to your own network you can get the wireelss security key from the wireless router or access pint, you can get that from your network admin...

  • Mark Gil
    Mark Gil Sep 16, 2008

    Trun off the unit for about 10 minutes and make sure the wireless is ON with your PDA ..

  • Mark Gil
    Mark Gil Sep 17, 2008

    So the problem here is with your PDA try to reset the it and after that check if you can now select any available wireelss network...

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  • Master
  • 1,894 Answers

What is the problem you are facing

pelas explain it clearly

Posted on Sep 16, 2008

  • dewan nafees ahmed Sep 16, 2008

    what is the PDA you are having and what is the error you are getting from a year.

    what all steps have you tried to solve it til now.

    explain us the problem in detail sir.


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