Question about Samsung CLP 300 Laser Printer

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Samsung CLP-315 hi, my samsung clp-315 (clp-310 series) is not printing. the status led is red, and the smart panel initially said, "low heat error. cycle power." i tried just turning the machine off overnight; status is still the same, but the smart panel now reads, "system error. cycle power." any sort of help would be greatly appreciated!

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  • char99 Dec 19, 2008

    I have exactly the same problem - any help would be gratefully received!

  • MrSpongeBob Feb 20, 2009

    I have the same problem. When I first set the printer up, everything was fine. Printed a beautiful colour test page, tried to print from my two other computers as I have Printer Sharing turned on with my Mac OS and they also printed a B&W test page. Two days later, when I was about to get down to some work, no print? I looked and saw the red light was on in the symbol that looks like a network or greater than or less than symbol and when I tried to print I received the Low Heat, Recycle Power Error.
    Tried unplugging, switching off 10 seconds, 10 minutes, 10 hours. Can't print a test page with the triangle test button, nothing. When the printer firsts cycles up and goes through test on startup all seems fine and the green light comes on, but after about 10 seconds there is a faint click that comes from inside the printer and the red light comes on. I did manage to get a Sample Page to print, the nice colour demo page, after fidddling and turning off and then immediately pressing the test print button while it was starting up, then green light stayed on for about 30 minutes and I managed to print a page showing the settings, but then the red light was back on. I am not sure this is a major problem, maybe something is sitting up against the lower toner, not sure. Any help or suggestions?


  • rochelleorg Feb 21, 2009

    Samsung CLP-300 Laser Printer - The status is red and the priter won't print anything. The jobs are showing as waiting to print but the printer won't. The red toner light is also flashing even after new toner. Any ideas

  • Anonymous Feb 22, 2009

    I have the same problem. Tried turning it off, re-setting it and it still won't print. The LED print light remains red but it wont do anything.  PLEASE HELP!!!!

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try to do this set of instruction & solution:

  1. Go to Start | Control Panel | Printers And Other Hardware | Printers And Faxes. Double-click the icon for your printer to open the Documents window and clear any pending print jobs by selecting Cancel All Documents from the Printer drop-down menu
  2. Try printing a test page from the printer, not from Windows XP. Most printers have a built-in test function that's activated by holding down one or more buttons while the printer is starting up. Check your printer's user manual for instructions. If this page prints successfully, you know the problem is either with your connection or with the software in your computer.
  3. Check your printer's USB or parallel connection.
  4. Try printing something simple from Windows' Notepad. To open Notepad, go to Start | All Programs | Accessories | Notepad, type a few lines of text in a document, and try printing it. If it successfully prints, the problem is with the software program you originally tried to print from.
  5. Try printing using Windows XP's generic printer driver. Open and run the Add Printer Wizard. When you get to the Install Printer Software screen, select Generic under Manufacturer and Generic/Text Only under Printers (see Figure 2).
  6. Select No for Do You Want To Use This Printer As The Default Printer? (see Figure 3). Click Next.
  7. When prompted on the next screen, tell Windows XP to print a test page. If the page successfully prints, then you probably have a problem with your installed printer driver. Either update or reinstall the driver.

Posted on Sep 16, 2008

  •  SylviasKitchenSync
    SylviasKitchenSync Feb 02, 2011

    I am guessing that the toner waste container needs to be emptied (you can do it your self) and/or the sensor is acting up.
    http://www.fixyourownprinter.com/forums/...

    it has to be perfectly clean to reset the senser - water only will make it smear - must use dish soap to cut the black toner smudges... let it dry fully. (this had happened to my printer)

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My 3175FW has same problem. None of the quick fixes worked. I took it to a service company. They tried a fusion unit, but that didn't fix it. Their estimate is that the printer needs a new power supply -- $300 before labor. Not worth it. Can't believe I spent that much money for a top quality printer (so I thought) and it lasted less than 2 years. Never again, Samsung.

Posted on Dec 31, 2011

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Related Questions:

1 Answer

All the lights are flashing


When the status LED is flashing red, it means there is some minor error(i.e. the front door isn't latched shut, paper is jammed, etc) or the toner is getting low.

Double click on Smart Panel (the blue S in the task bar...it's installed with the driver) and it will tell you what the error is. For future reference, you can download the manual at our support site: http://www.samsung.com/us/support/downloads/CLP-300


you can also have a look onto the below link

http://answers.us.samsung.com/answers/7463/product/CLP-300/samsung-clp-300-dsl-questions-answers/questions.htm

Mar 17, 2011 | Samsung CLP 300 Laser Printer

1 Answer

I have a steady red light on my printer. I just put a new black cartridge in the printer and it will not print at all.


What does the Samsung Smart Panel say? It normally tells you what the problem is. Is the waste toner container full? If so, the printer does not work untill you empty it and put it back. You do not need to buy a new waste toner container. This is my third CLP-310/315 so I know what I´m talking about. The problem with the Samsung Smart Panel is that it uninstalls itself and the icon disappears and you must then ask the computer to repair it. When the Samsung Smart Panel is not working, of course you have no information about what is wrong in the printer. This has happened to me three times.

Jan 26, 2011 | Samsung CLP 315 Laser Printer

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PRINTER IS A CLP-315. IT POWERS ON, BUT THE STATUS IS STEADY RED. THERE IS NO PAPER JAM. HOW CAN I CLEAR THIS?


What does the Smart Panel say? It normally tells you what the problem is. Is the waste toner container full? If so, the printer does not work untill you empty it and put it back. You do not need to buy a new waste toner container. This is my third CLP-310/315 so I know what I´m talking about. How can I make these letters s smaller? hannu.toyryla@spray.se

Jan 26, 2011 | Samsung CLP 315 Laser Printer

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I can't see my toner levels on my computer for my samsung clp 315 color laser printer


The problem with the Samsung Smart Panel is that it uninstalls itself and the icon disappears and you must then ask the computer to repair it. When the Samsung Smart Panel is not working, of course you have no information about what is wrong in the printer or info about toner levels. This has happened to me three times. This is my third CLP-310/315 so I know what I´m talking about.

Dec 22, 2010 | Samsung CLP 315 Laser Printer

1 Answer

My samsung CLP- 310 won't print


Hi there!Is smartpanel loaded?If not install smart panel and you should see a message saying whats wrong with the printer!!Good Luck!

Oct 20, 2010 | Samsung CLP 315 Laser Printer

1 Answer

Why is red light on samsung clp- 315 and it is not printing


Does one of these situations apply to you?

The Status LED light is Red and the Toner lights are OFF (Check Smart Panel for message)

  • A Paper Jam has occurred.
  • The Front, Top, or Back Cover is open.
  • There is no paper in the Paper Tray.
  • There is a problem with the Waste Toner container.
  • A major error has occured.

The Status LED light is Blinking/Flashing Red and the Toner light(s) are Red

  • The Toner cartridge(s) that are Red need to be replaced. (Can still be used to print, but quality is unreliable)

The Status LED light is Red and the Toner light(s) are Red

  • The Toner cartridge(s) that are Red need to be replaced. (Printing is not available)
  • The Toner cartridge(s) are not installed properly.
Source: samsung troubleshooting guide for CLP-315

Sep 25, 2010 | Samsung CLP 315 Laser Printer

1 Answer

CLP-315 - CLP-315 Laser Printer: Printer says it is online and ready to print. All ...


Hi,

you may want to run a repair on the printer driver. by going to windows START -> all programs -> Samsung CLP 310 -> Maintenece - > repair and follow the onscreen next till finish.

this could help some time when you swap USB cable or port or PCA main been replace or updated.

May 17, 2010 | Samsung CLP 315 Laser Printer

1 Answer

My samsung 315 clp has status LED red light on.


It is a color laser printer.it has 4 toner cartridge(1)black(2)magenta(3)cyan(4)yellow all cartridge is missing or toner finished.Please purchase full set toner.All toner cartridge has a image sensor.When toner is run out then it is out of work.

Dec 14, 2009 | Samsung CLP 315 Laser Printer

2 Answers

Samsung CLP-315 system error


Low heat error comes from the fuser unit, there is a thermostat on the fuser change that and it will work

Mar 29, 2009 | Samsung CLP 315 Laser Printer

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